Hi, I’m
JATAEYA CHATMAN
Suffolk,Virginia
Summary
Highly motivated and detailed-oriented worker passionate about using data to improve business performance and customer experience. Skilled at leveraging data to develop actionable solutions to business challenges and utilizing data mining and data visualization to create meaningful insights. Excellent technical aptitude and knowledge of programming languages, data analytics and data visualization. My goal is to uplift the organization and achieve their goals and mission with optimism and strong work ethic.
Overview
6
years of professional experience
Work History
GEICO
INSURANCE CLAIMS ADJUSTER
07.2020 - Current
Job overview
- Conducting recorded interviews from involved parties and witnesses to gather facts and information.
- Investigating and resolving liability for 20-30 claims per day and communicating decisions to all involved parties.
- Determining applicable coverage by researching and analyzing insurance policies contracts
- Reviewing and analyzing for suspicious and potentially fraudulent insurance claims.
- Analyzing information gathered by investigation and reported findings and recommendations.
Walgreen’s
PHARMACY TECHNICIAN
01.2020 - 07.2020
Job overview
- Counted, measured, and compounded 50-75 medications per day following standard procedures.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Completed paperwork, entering prescription and insurance or billing information into patient profiles.
Apple Inc
PRODUCT SPECIALIST
10.2019 - 01.2020
Job overview
- Described products to customers and accurately explained details and care of merchandise
- Ensured superior customer experience by addressing customers concerns, demonstrating empathy and resolving problems on the spot
- Answered product questions with up-to-date knowledge on products, sales, and store promotions
- Asked open-ended questions to assess customers' needs
VCU,MCV Hospital Complex Care Center
HEALTH DISPARITIES SCREENER (INTERN)
05.2019 - 08.2019
Job overview
- Targeted specific community groups with wellness and disease management information.
- Assisted patients in completing the Accountable Health Communities (AHC) Health-Related Social Needs screening (HRSN).
- Assisted patients in navigating the social services system, including applying for benefits, accessing resources and connecting with other family support services.
- Provided patients with community resource summaries for identified health-related social needs and inform patient of additional navigation resources
Nordstrom
RETAIL ASSOCIATE
05.2017 - 08.2019
Job overview
- Trained and supervised new employees to use selling strategies and apply best practices.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Computed sales prices, totaled purchases and received and processed cash or credit payment
- Managed cash register after end of shift to balance and record accurate transactions.
- Exceeded monthly sales goals
Education
Liberty University
Master of Science from Health Informatics
05.2025
VIRGINIA COMMONWEALTH UNIVERSITY
Bachelor of Science from Health Sciences
05.2019
University Overview
- Relevant Coursework: Epidemiology, Statistics, Healthcare Delivery, Disease Trends & Prevention, Healthcare management
Skills
- Medical Terminology
- Claims File Management Processes
- Critical Thinking
- Data Cleaning/Mining/Analysis
- SQL Server Database
- R Programming
- Tableau
- Excel
- Dashboard Design
- Data Visualization
- Microsoft Suite
Timeline
INSURANCE CLAIMS ADJUSTER
GEICO
07.2020 - Current
PHARMACY TECHNICIAN
Walgreen’s
01.2020 - 07.2020
PRODUCT SPECIALIST
Apple Inc
10.2019 - 01.2020
HEALTH DISPARITIES SCREENER (INTERN)
VCU,MCV Hospital Complex Care Center
05.2019 - 08.2019
RETAIL ASSOCIATE
Nordstrom
05.2017 - 08.2019
Liberty University
Master of Science from Health Informatics
VIRGINIA COMMONWEALTH UNIVERSITY
Bachelor of Science from Health Sciences
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