Roger Williams
Nashport,OH
Summary
Dynamic Insurance Claims Adjuster with a proven track record at E.A. Renfroe & Company Inc. Skilled in claims investigation and customer service, I excelled in enhancing client satisfaction through effective communication and problem-solving. I am State Farm certified for property and auto claims and proficient and Xactimate software. Adaptable and highly motivated, I consistently ensured compliance with industry regulations while fostering trust with policyholders.
Overview
8
8
years of professional experience
Work History
Insurance Claims Adjuster
E.A. Renfroe & Company Inc
10.2017 - Current
- Assisted in reviewing insurance claims for accuracy and completeness.
- Supported claim investigations by gathering necessary documentation and evidence.
- Collaborated with team members to ensure timely processing of claims.
- Learned to utilize claims management software for tracking case progress.
- Communicated with policyholders regarding claim status and required information.
- Participated in training sessions to understand industry regulations and standards.
- Adapted quickly to changes in processes and procedures within the department.
- Maintained organized records of claims for efficient retrieval and review.
- Improved customer satisfaction by providing timely updates and resolutions to their claims inquiries.
- Developed positive relationships with policyholders, fostering trust through transparency during the claim process.
Education
High School Diploma -
East. Moore
Columbus, OH06-1988
Skills
- Claims investigation
- Motivation and initiative
- Legal compliance
- Policy interpretation
- Customer service
- Problem-solving
- Highly motivated
Timeline
Insurance Claims Adjuster
E.A. Renfroe & Company Inc
10.2017 - Current
High School Diploma -
East. Moore