Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Madelaine Wolk

Hazleton,PA

Summary

Dedicated healthcare professional with proven expertise in patient care and emotional support, honed at The Laurels Senior Living and other notable institutions. Skilled in vital signs monitoring and behavioral management, I excel in delivering compassionate care that enhances patient wellbeing. My commitment to excellence has significantly improved patient satisfaction and safety, demonstrating a strong ability to meet and exceed employer expectations. My commitment for the last 8 months has been in work with patients who have dementia and taking care of all of them with providing daily care with getting them changed and fed everyday and doing daily activities and exercises along with keeping a eye over them.

Overview

4
4
years of professional experience
1
1
Certification

Work History

PCA/ Med Tech

The Laurels Senior Living
03.2024 - 08.2024
  • Assisted patients with daily living activities, promoting independence and wellbeing.
  • Ensured proper hygiene practices were followed by assisting with bathing, grooming tasks.
  • Improved patient comfort by providing compassionate and attentive care.
  • Maintained a clean and safe environment for patients, reducing the risk of infections and accidents.
  • Answered patient assistance calls, assessed needs, and offered qualified support.
  • Developed strong relationships with patients'' families to provide updates on progress and address concerns collaboratively.
  • Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
  • Monitored vital signs and reported changes in patient condition to medical professionals promptly.
  • Managed challenging behaviors in dementia patients using de-escalation techniques, creating a calm atmosphere within the care setting.
  • Maintaining a safe living environment that adheres to state codes and regulations.
  • Establish a safe and trusting relationship with patients.

Laboratory Technician

Sugarloaf Organics
02.2020 - 04.2024
  • Maintained a high level of accuracy in test results by following strict quality control procedures.
  • Cleaned and sterilized tools and equipment to maximize purity of specimens.
  • Operated basic laboratory equipment such as balances, pH meter, colorimeter, spectrophotometer, autoclave and evaporator.
  • Performed testing and quality control using approved laboratory procedures and instrumentation.
  • Maintained documentation on tests performed in lab.
  • Contributed to a safe working environment by consistently following established safety procedures and guidelines within the lab setting.
  • Documented information by maintaining daily logs and equipment record books.
  • Calibrated and maintained instruments to keep equipment fully operational.

RLA/DSP

Providence Place Assisted Living
12.2023 - 03.2024
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Supervised and was able to complete tasks in a timely manner.
  • Maintaining extensive knowledge of patients' needs.
  • Delivering individualized support for each patient.
  • Teaching life skills

Special Education Assistant

Starry Knights Daycare
03.2022 - 01.2023
  • Managed crisis situations calmly, maintaining safety protocols while supporting the emotional well-being of affected students during challenging moments within the school day.
  • Built trust and rapport with students through positive reinforcement and strong communication skills.
  • Assisted students in achieving academic goals by providing one-on-one support and small group instruction.
  • Enhanced student learning by adapting instructional strategies to individual needs.
  • Prepared instructional materials for group and one-on-one use to comply with established curriculum.
  • Provided ongoing progress monitoring and data collection to evaluate student performance and inform instructional adjustments.
  • Maintained inclusive learning environment to enable students to gain maximum benefit from lessons.
  • In absence of regular teacher, took over to lead all classroom instruction and management.
  • Communicated effectively with parents, keeping them informed of their child''s progress and addressing any concerns.
  • Promoted a positive learning environment by creating visual supports, sensory accommodations, and structured routines.
  • Documented student behaviors, interventions, and outcomes to enable lead teacher to address pertinent issues.
  • Ensured compliance with federal, state, and district regulations related to special education services.
  • Assisted in the planning and execution of field trips, ensuring accessibility for all students while promoting experiential learning opportunities outside the classroom setting.
  • Supported students'' social-emotional development through modeling appropriate behaviors and teaching self-regulation skills.
  • Collaborated with teachers and other support staff in developing inclusive classroom environments.

Crew Member

Dunkin' Donuts
06.2021 - 03.2022
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Provided excellent customer service by greeting customers and meeting quality expectations.

Busser/hostess

Tom’s Kitchen
01.2021 - 09.2021
  • Reset and cleaned tables quickly to prepare for new customers.
  • Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
  • Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
  • Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
  • Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
  • Trained new staff in bussing and cleaning procedures.
  • Maintained high levels of cleanliness throughout shifts, contributing to overall restaurant presentation.
  • Reduced wait times for tables by quickly clearing and resetting them after guests departed.
  • Collaborated with fellow bussers and servers to create an efficient flow during peak hours.
  • Anticipated server needs, proactively refilling water glasses and removing empty plates from tables.

Education

High School Diploma - Special Education

Hazleton Area Career Center
Hazleton, PA
06.2022

Skills

  • Personal Hygiene Assistance
  • Behavioral Management
  • Emotional Support
  • Dementia Care
  • Vital signs monitoring
  • Compassionate Care
  • HIPAA Compliance
  • Meal Preparation
  • End of life care
  • Nutrition monitoring
  • Medical terminology knowledge
  • Emergency Response
  • Patient Observation
  • Mobility Assistance
  • Healthy meal preparation
  • Qualified in patient transport
  • Infection prevention
  • Professional Bedside Manner
  • Catheter Care
  • Patient Education
  • Care Monitoring
  • Time Management
  • Empathy and Compassionate Care
  • Patient-focused care
  • Personal Care Aide (PCA)
  • Direct Patient Care
  • Companionship and emotional support
  • Behavior redirection
  • CPR Certification
  • Basic Life Support
  • Recording vital signs
  • Family Communication
  • Documenting behaviors
  • Patient Assessments
  • Emotional and Social Support
  • Patient Management
  • Emotional Intelligence
  • Resident Care Partner
  • Supporting personal needs

Certification

  • CPR
  • First aid

Timeline

PCA/ Med Tech

The Laurels Senior Living
03.2024 - 08.2024

RLA/DSP

Providence Place Assisted Living
12.2023 - 03.2024

Special Education Assistant

Starry Knights Daycare
03.2022 - 01.2023

Crew Member

Dunkin' Donuts
06.2021 - 03.2022

Busser/hostess

Tom’s Kitchen
01.2021 - 09.2021

Laboratory Technician

Sugarloaf Organics
02.2020 - 04.2024

High School Diploma - Special Education

Hazleton Area Career Center
Madelaine Wolk