Madelaine Yaque

My role in quality control involves ensuring that all the clothes your company produces or handles meet high standards before they reach the customer. I inspect each item to check for any defects, damages, or imperfections, such as stains, tears, or incorrect stitching. My job is to catch these issues early, so customers receive clothes that are in perfect condition, free of any flaws, and ready to be worn. By maintaining these standards, I help ensure customer satisfaction and protect the company’s reputation for delivering high-quality products.

My jobs responsibilities included quality control of the customer’s clothes, which meant ensuring that each item was in good condition before being handed over to the customer. Also, I inspected the clothes for any defects, stains, or damage to make sure they met the company’s quality standards.

In addition to quality control, I was also responsible for supervising the front counter, ensuring smooth operations, and providing support to customers. This involved helping clients with any inquiries, assisting with transactions, and making sure they had a positive experience while shopping. My role combined attention to detail, customer service, and leadership to help the store run efficiently and maintain high standards of service.

My role as Quality Control Inspector at PSI involved critical attention to detail and responsibility in handling sensitive information.

• Attention to Detail: Ensuring classified mail was properly separated and delivered to the correct entity.
• Confidentiality and Security: Handling sensitive information in accordance with confidentiality and security protocols.
• Process Compliance: Following established procedures to maintain the integrity of the mail delivery process.
• Problem-Solving: Addressing any discrepancies in mail handling or delivery and taking appropriate corrective action.