Ma Del Carmen Cadena
Chicago,IL
Summary
Dynamic Steward Supervisor with a proven track record at Kinzie Chophouse, excelling in sanitation standards and team collaboration. Enhanced guest satisfaction through improved cleaning schedules and effective training programs. Skilled in task delegation and problem-solving, ensuring compliance and operational excellence in fast-paced environments.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Steward Supervisor
Kinzie Chophouse
07.2024 - Current
- Supervised daily operations of stewarding staff to ensure efficient workflow and service quality.
- Trained new employees on sanitation standards and food safety protocols to maintain compliance.
- Coordinated inventory management of cleaning supplies, ensuring availability for all kitchen operations.
- Implemented improved cleaning schedules, enhancing overall cleanliness and guest satisfaction ratings.
- Assisted in developing training materials that enhanced onboarding procedures for new stewards.
Cleaning Team Leader
Fancy Plants Kitchen
06.2021 - 06.2024
- Supervised daily cleaning operations to ensure high standards of hygiene and safety.
- Trained new team members on best practices and operational procedures.
- Developed efficient cleaning schedules to optimize workflow and resource allocation.
- Conducted regular inspections to maintain compliance with health regulations.
- Coordinated with kitchen staff to align cleaning tasks with food preparation schedules.
Crew Shift Leader
Mac Donalds
2018 - 06.2021
- Supervised crew members to ensure compliance with operational standards and service excellence.
- Trained new staff on procedures, customer service, and food safety protocols.
- Managed shift schedules to optimize labor efficiency and maintain service levels.
- Resolved customer complaints promptly to enhance satisfaction and loyalty.
- Ensured cleanliness and organization of workstations in alignment with health regulations.
Education
High School Diploma - GED
Back of The Yards School
Chicago, IL06.2003
Skills
- Sanitation standards
- Task delegation
- Employee scheduling
- Waste reduction
- Teamwork and collaboration
- Attention to detail
- Problem-solving abilities
- Multitasking
Certification
- GED certificate 2004.
- High School in Mexico City. 1995
- counseling programs at
New Awaking "Un Nuevo Despertar "
- Latin Women in Accio " Mujeres Latinas
en Accion"
- Voluntary Operation of Domestic Violence.
Languages
English
Professional Working
Spanish
Full Professional
Timeline
Steward Supervisor
Kinzie Chophouse
07.2024 - Current
Cleaning Team Leader
Fancy Plants Kitchen
06.2021 - 06.2024
Crew Shift Leader
Mac Donalds
2018 - 06.2021
High School Diploma - GED
Back of The Yards School