Overview
Work History
Education
Languages
Certification
Timeline
Generic

Madeleine Bravo

Elizabeth,NJ

Overview

7
7
years of professional experience
1
1
Certification

Work History

Legal Services Coordinator

La Colmena NYC
Staten Island, NY
10.2023 - Current
  • Serve as the primary point of contact for undocumented clients, managing intake, gathering documentation, and maintaining secure communication throughout the legal process.
  • Complete, review, and file immigration applications—including asylum (I-589), employment authorization (I-765), and motions to continue or change venue (MTCVs)—in coordination with supervising attorneys.
  • Provide authorized immigration legal services under DOJ accreditation, including answering legal questions for walk-in clients, explaining procedures, and interpreting USCIS communications.
  • Maintain regular follow-up with clients to ensure timely updates, respond to questions and concerns, and provide ongoing support throughout the case lifecycle.
  • Developed and maintain a customized database with administration updates, referral resources, guides, and flyers to assist clients and improve service delivery.
  • Track and organize all legal mailings, case statuses, and follow-ups through internal systems to ensure compliance and efficiency.
  • Conduct community legal workshops, providing education on asylum criteria, application procedures, and immigrant rights.
  • Participated in public advocacy, including delivering testimony at City Hall, and engaging in immigrant rights campaigns.
  • Assisted over 500 individuals with immigration relief and services since the start of my role.

Temporary Childcare Assistance Associate

La Colmena NYC
Staten Island, NY
04.2023 - 10.2023
  • Provided direct support to immigrant families through the Promise NYC program, assisting with daycare enrollment and establishing sustainable, long-term connections with childcare providers.
  • Created and translated multilingual onboarding materials to improve access for families with limited English proficiency.
  • Maintained organized family records using the GivePulse database.
  • Sorted and distributed 40+ boxes of donated children’s clothing to daycare centers.
  • Provided administrative support across departments to ensure smooth daily operations.
  • Led a 100-person language access survey, meeting all deliverables and managing participant incentives.

Community Outreach Coordinator

Make The Road New Jersey
Elizabeth, NJ
12.2021 - 03.2023
  • Bridged the gap between minority communities and state resources by providing critical information, and connecting individuals to appropriate programs.
  • Completed over 300 New Jersey Excluded Workers Fund (ENJF) applications within the deadline, supporting clients—many with limited tech proficiency—through accurate, timely submissions.
  • Initiated and managed multiple application clinics across New Jersey to expand access to ENJF.
  • Conducted weekly Medicaid surveys across the tri-state area to gather data for the Healthcare for All campaign.
  • Tracked outreach efforts, including pledges, phone calls, and canvassing, using organized spreadsheets.
  • Participated in marches and advocacy events to amplify campaign goals and community impact.

Field Manager

Make The Road New Jersey
Elizabeth, NJ
09.2021 - 11.2021
  • Led daily meetings for a team of 10 canvassers, delivering briefings, role-play training, and performance feedback to improve voter engagement.
  • Created, cut, and assigned optimized canvassing turfs using MINIVAN, targeting younger voters in Black and Brown communities.
  • Provided technical support and hands-on training in MINIVAN and SMARTVAN, ensuring accurate tracking and helping the team meet its 60-door daily outreach goal.
  • Actively participated in canvassing, engaging with voters in neighborhoods and public spaces to collect data and promote campaign goals.
  • Recruited, onboarded, and trained new canvassers to strengthen team performance.
  • Wrote and translated bilingual canvassing scripts (English/Spanish) to ensure inclusive and culturally responsive messaging.
  • Monitored and analyzed SMARTVAN data to refine outreach strategies and report progress to campaign leadership.
  • Supported consistent messaging by adjusting field tactics based on data insights and campaign outcomes.

College Ambassador

Student Success Center
Elizabeth, NJ
07.2019 - 08.2020
  • Mentored high school seniors—primarily from resource-limited communities—on college applications, increasing application rates by 30% at Halsey High School.
  • Organized and led monthly financial aid workshops, supporting 15+ students per session with FAFSA, scholarships, and college readiness.
  • Held regular one-on-one appointments to track student goals and ensure progress toward college admission.
  • Created and delivered weekly presentations for classrooms and Instagram Live sessions to expand engagement and share key college access resources.
  • Helped to facilitate the virtual College Ambassador Summer Program, guiding incoming seniors through the financial aid process, application strategies, and emotional preparedness for college.
  • Participated in the Youth Power Project, gaining experience in community organizing and designing art for advocacy marches.
  • Engaged in multiple advocacy campaigns, including Protecting Workers from Wage Theft and Driver Licenses for All.

Education

High School Diploma -

Alexander Hamilton Preparatory Academy

Some College (No Degree) - Public And Non-Profit Administration

Rutgers, The State University of New Jersey
Newark

Languages

  • Bilingual (English/Spanish)
  • Certification

    • DOJ Accredited Representative – U.S. Department of Justice, Office of Legal Access Programs
      Approved April 7, 2025

    Timeline

    Legal Services Coordinator

    La Colmena NYC
    10.2023 - Current

    Temporary Childcare Assistance Associate

    La Colmena NYC
    04.2023 - 10.2023

    Community Outreach Coordinator

    Make The Road New Jersey
    12.2021 - 03.2023

    Field Manager

    Make The Road New Jersey
    09.2021 - 11.2021

    College Ambassador

    Student Success Center
    07.2019 - 08.2020

    High School Diploma -

    Alexander Hamilton Preparatory Academy

    Some College (No Degree) - Public And Non-Profit Administration

    Rutgers, The State University of New Jersey
    Madeleine Bravo