Madeleine Cignini
Kinnelon
Summary
Driven and ambitious first-year college student with a strong passion for digital media, marketing, and creative storytelling. Thrives in fast-paced, collaborative environments, and brings a detail-oriented, trend-aware approach to content creation and brand communication. Experienced in social media strategy and visual design, with strong communication skills, a proactive mindset, and a commitment to continuous learning and growth.
Overview
4
4
years of professional experience
Work History
Waitress
100 Proof Bar and Grill
Kinnelon
06.2025 - 08.2025
- Greeted and seated customers promptly at busy dining tables.
- Took food and drink orders efficiently from customers.
- Served meals and beverages while ensuring customer satisfaction.
- Assisted in maintaining cleanliness of dining area and tables.
- Provided menu recommendations based on customer preferences.
- Handled cash and credit transactions with accuracy at the register.
- Supported team members during peak service hours for smooth operations.
- Maintained a professional attitude while working in a fast-paced environment.
- Performed opening and closing side duties including cleaning tables, chairs and floors.
Waitress/Hostess
House of Thai
Kinnelon
05.2021 - 06.2025
- Greeted guests warmly upon arrival, seating them promptly.
- Provided excellent customer service by addressing any complaints or concerns promptly.
- Took orders for food and drinks and delivered them to guests.
- Managed multiple tables while ensuring timely service and guest satisfaction.
- Assisted in training new waitstaff on restaurant procedures and menu items.
- Maintained cleanliness and organization of dining area throughout shifts.
- Handled cash transactions and processed payments accurately at the register.
- Collaborated with team members to optimize workflow during busy periods.
- Resolved guest concerns promptly to ensure a positive experience at the restaurant.
- Greeted customers, answered questions, and recommended specials to increase profits.
Education
Bachelor of Arts - Communications And Rhetorical Studies
Syracuse University
Syracuse, NY05-2029
High School Diploma -
Kinnelon High School
Kinnelon06-2025
Skills
- Effective communication
- Content creation
- Project management
- Media relations
- Social media strategy
- Event coordination
- Public speaking
- Creative problem solving
- Design
- Multimedia production
Timeline
Waitress
100 Proof Bar and Grill
06.2025 - 08.2025
Waitress/Hostess
House of Thai
05.2021 - 06.2025
Bachelor of Arts - Communications And Rhetorical Studies
Syracuse University
High School Diploma -
Kinnelon High School