Madeleine Culbreath
Milledgeville,GA
Summary
Graduated with high honors and earned a Certificate of Achievement from the Georgia Department of Education's Career, Technical, and Agricultural Education Division, demonstrating proficiency in Travel and Tourism as well as Fashion Merchandising. Completed 100 hours of community service through an all-girls organization during high school, showcasing a commitment to giving back. Worked in the service industry, whether that be restaurants or retail, since the age of 14, gaining valuable experience and honing customer service skills.
Overview
5
5
years of professional experience
Work History
Front of House Server
Southern Soul
05.2024 - Current
- Efficiently managed food running, to-go orders, and expo operations in a fast-paced restaurant environment, ensuring timely and accurate service.
- Carried out complete opening, closing, and shift change duties.
- Printed dining checks with total due, collected payment, and offered receipts to complete transactions.
- Displayed enthusiasm and promoted excellent service to customers.
Social Media Marketing Manager
East Beach Yoga
05.2022 - 08.2023
- Created and managed social media campaigns to increase brand engagement.
- Led daily retail operations and ensured smooth business functioning in the owner's absence.
- Specialized in selling Free People and Lululemon products, delivering personalized customer service, and driving sales through product knowledge.
- Managed the business's online store by maintaining accurate inventory, uploading new products, and optimizing listings to enhance customer experience.
Front of House Staff Member
Frosty's Griddle And Shake
04.2021 - 07.2021
- Answered inquiries regarding menu items and specials.
- Crafted high-quality milkshakes at a busy ice cream shop, ensuring consistency in taste and presentation.
- Efficiently operated the drive-thru, managing orders, payments, and customer interactions with speed and accuracy in a fast-paced environment.
Busser
Southern Soul
09.2019 - 05.2021
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Pitched in extra hours and helped other staff during unexpected times of high volume to improve seating availability and food delivery to tables.
- Trained new staff in bussing and cleaning procedures.
Restaurant Hostess
Iguana's Seafood
06.2020 - 03.2021
- Rearranged tables and chairs for large parties and retrieved high chairs for children.
- Minimized customer service complaints by expertly managing customer expectations during busy periods.
- Managed seating chart and monitored activity in the restaurant to keep a constant and efficient dining flow.
- Answered customer questions about hours, seating, and menu information.
Education
High School Diploma -
Glynn Academy
Brunswick, GA05.2023
Skills
- Cash Handling
- Problem-Solving
- Time Management
- High-volume dining
- Sales expertise
- Team Player
- Effective Communication
References
1) Mallory Lang – Southern Soul (912) 269 – 3506
2) Traci Lee – East Beach Yoga (706) 473 – 2191
3) Jeff Montaigne – Beach Cow Nut Company (912) 996 - 6932
Timeline
Front of House Server
Southern Soul
05.2024 - Current
Social Media Marketing Manager
East Beach Yoga
05.2022 - 08.2023
Front of House Staff Member
Frosty's Griddle And Shake
04.2021 - 07.2021
Restaurant Hostess
Iguana's Seafood
06.2020 - 03.2021
Busser
Southern Soul
09.2019 - 05.2021
High School Diploma -
Glynn Academy
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