Poleshka Irizarry
Orlando,FL
Summary
Dynamic and adaptable professional with proven expertise in food service and event catering, notably at IceBar Orlando. Excelled in fast-paced environments, enhancing customer satisfaction through exceptional food presentation and efficient order processing. Adept at maintaining high hygiene standards and fostering team collaboration. Skilled in cash handling and food station setup, embodying flexibility and a team-player attitude.
Overview
2
2
years of professional experience
Work History
Front of House Server
El Jefe Tequilas
02.2023 - 06.2024
- Contributed to team efficiency by promptly clearing tables and resetting them for incoming guests.
- Persevered during peak hours while remaining courteous towards customers despite time constraints and high-pressure situations.
- Maintained a clean and inviting dining area, contributing to a pleasant atmosphere for guests.
- Supported overall restaurant operations by assisting with opening or closing duties as needed.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Processed orders and sent to kitchen employees for preparation.
- Answered customers' questions, recommended items, and recorded order information.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Event Caterer
IceBar Orlando
01.2022 - 11.2023
- Adapted quickly to last-minute changes in guest counts or dietary restrictions, ensuring smooth execution of events despite challenges.
- Maintained strict hygiene standards throughout the entire event catering process.
- Ensured safety compliance in accordance with industry regulations and guidelines at all times during event preparations.
- Developed strong relationships with clients through consistent communication before, during, and after their events.
- Set up and disassembled food service stations, equipment and furniture per contract specifications.
- Transported meal and beverage trays from kitchen and bar areas to serve guest tables.
- Delivered catered food and supplies to facility for on-time set-up.
- Sourced and selected food and beverage suppliers for contracted events to maintain high standard of service.
- Worked closely with front-of-house staff to facilitate excellent customer service.
Line Cook
IceBar Orlando
01.2022 - 11.2023
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
- Prepared and cooked full course meals based on restaurant recipes and specifications.
- Prepared food items such as meats, poultry, and fish for frying purposes.
- Plated and presented all dishes to match established restaurant standards.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
Education
High School Diploma -
Oak Ridge High School
Orlando, FLSkills
- Order Taking
- Food presentation
- Memory retention
- Flexibility
- Cleaning and sanitizing
- Adaptable and Flexible
- Team Player
- Cash Handling
- Food Running
- Food and Beverage Service
- Food handling
- Ability to Lift 30 Pounds
- Food station setup
- Catering experience
Languages
Spanish
Native or Bilingual
Timeline
Front of House Server
El Jefe Tequilas
02.2023 - 06.2024
Event Caterer
IceBar Orlando
01.2022 - 11.2023
Line Cook
IceBar Orlando
01.2022 - 11.2023
High School Diploma -
Oak Ridge High School
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