Madeleine Emile
Margate
Summary
Demonstrated ability to enhance customer satisfaction through the review of service feedback and implementation of targeted strategies. Maintained a collaborative work environment by facilitating daily staff meetings to discuss project updates and address challenges. Proficient in managing financial transactions with accuracy, ensuring operational efficiency in a high-volume setting. Skills in data analysis and Microsoft Excel support effective decision-making and reporting processes.
Overview
19
19
years of professional experience
Work History
Team Leader
Walmart
Coral Springs
07.2007 - Current
- Reviewed customer service feedback and implemented strategies to improve customer satisfaction ratings.
- Maintained a positive work environment that promoted collaboration between team members.
- Held daily staff meetings to review project updates, discuss issues, and brainstorm solutions.
Cashier
Wendy's
Boca Raton
12.2005 - 07.2007
- Balanced daily transactions on a computerized point-of-sale system.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Education
Bachelor of Science - BBA
Umassglobal
05-2025
High School Diploma -
North Lauderdale Academy High School
North Lauderdale 05-2005
Some College (No Degree) - Medical Assistance
Concorde Career College
Lauderdale Lakes, FLSkills
- Customer service
- Data analysis
- Financial reporting
- Microsoft Excel
Timeline
Team Leader
Walmart
07.2007 - Current
Cashier
Wendy's
12.2005 - 07.2007
Bachelor of Science - BBA
Umassglobal
High School Diploma -
North Lauderdale Academy High School
Some College (No Degree) - Medical Assistance
Concorde Career College