Summary
Overview
Work History
Education
Skills
Accomplishments
Websites
Timeline
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Madeleine Goldstein, MPH

Quincy,MA

Summary

Goal-oriented project manager professional, with over five years of healthcare experience, dedicated to strengthening administrative operations to streamline and enhance processes. Demonstrated history of cultivating long-lasting relationships with staff and external partners to strengthen program success. Motivational leader with top-notch communication, organizational, and strategic planning abilities.

Overview

8
8
years of professional experience

Work History

Project Manager

Point32Health
Canton, MA
10.2023 - Current
  • Conducted regular status meetings with internal teams and external partners to track progress against established milestones.
  • Collaborated closely with senior management on long-term strategic planning initiatives related to projects in development or execution stages.
  • Maintained records of all documents related to each project including specifications, change orders, invoices.
  • Participated in cross-functional teams responsible for developing innovative solutions for complex problems.
  • Ensured compliance with applicable laws, regulations, policies and procedures throughout the life cycle of each project.

Supervisor, Adult Resource Office

Dana-Farber Cancer Institute
Boston, MA
06.2021 - 10.2023
  • Set overall vision and provided leadership for growing adult resource team of over 10 direct reports, across all eight Dana-Farber facilities.
  • Applied problem-solving skills to maintain team efficiency and organize workflows.
  • Provided executive-level summaries on staffing metrics and operational performance.
  • Communicated cross-functionally, resulting in over a 10% increase in patient volume and resources/services offered.
  • Maintained excellent relationships with outside business partners and external stakeholders.
  • Interviewed, hired, and trained new employees for open positions.
  • Handled patient complaints, resolved issues, and adjusted policies to meet changing needs.

Resource Specialist

Dana-Farber Cancer Institute
Boston, MA
02.2018 - 06.2021
  • Provided need-based assistance including affordable short-term accommodations, transportation and grant funding to patients and families
  • Successfully managed high volumes of client-facing interactions and established strong rapport with physicians, medical staff, and patients
  • Helped patients eliminate barriers to care and address social determinants of health
  • Identified useful resources and coordinated referrals for internal and external programs.

Gallery Assistant/ Intern

Galerie d'Orsay
Boston, MA
04.2017 - 02.2018
  • Provided administrative support to the co-director of the gallery, as well as others on the sales team
  • Assisted with creation and posting of website and social media content to promote gallery to current and potential customers

Executive Assistant

BRIDGE Energy Group
Newton, MA
10.2016 - 05.2017
  • Prepared documents, reports, and presentations for executives and board members
  • Used Salesforce to produce reports and other deliverables for weekly meetings.

Education

Master of Public Health (MPH) - Public Health Practice

University of Massachusetts Amherst
Amherst, MA
05.2023

Bachelor of Arts - Art History

Smith College
Northampton, MA
05.2016

Skills

  • Project Management
  • Collaboration
  • MS Office
  • Data Analysis
  • Cross-Functional Communication
  • CRM and EMR Software
  • Public Speaking
  • Google Suite
  • Process Improvement

Accomplishments

  • Patient Care Services Leadership Award Issued by Dana-Farber Nursing and Patient Care Services Department, May 2022

Websites

Timeline

Project Manager

Point32Health
10.2023 - Current

Supervisor, Adult Resource Office

Dana-Farber Cancer Institute
06.2021 - 10.2023

Resource Specialist

Dana-Farber Cancer Institute
02.2018 - 06.2021

Gallery Assistant/ Intern

Galerie d'Orsay
04.2017 - 02.2018

Executive Assistant

BRIDGE Energy Group
10.2016 - 05.2017

Master of Public Health (MPH) - Public Health Practice

University of Massachusetts Amherst

Bachelor of Arts - Art History

Smith College

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Madeleine Goldstein, MPH