Madeleine Lindgren
Park City,UT
Summary
Dedicated member of the customer service industry with proven mixology and conflict resolution skills. Strong foundation in high volume hospitality and event coordination, combined with a background in communications to enhance brand image and guest loyalty. Committed to enhancing guest experiences and managing a fast paced environment.
Overview
4
4
years of professional experience
Work History
Bartender
The Ledges Golf Course
York, ME
05.2024 - Current
- Utilized mixology knowledge to create unique bar experiences for guests.
- Delivered positive customer service in club setting, harboring strong relationships with members and upholding high hospitality standards.
- Managed inventory and sales, anticipating golfers' needs throughout the course.
Server/Bartender
The Corner Store Pub and Grille
Park City, Utah
01.2025 - 04.2026
- Provided enthusiastic customer service in a fast paced restaurant environment.
- Coordinated with kitchen staff to ensure timely meal preparation and delivery, improving service efficiency.
- Handled customer inquiries and resolved issues professionally.
- Operated POS system to process transactions accurately.
- Assisted in training new servers on menu items and operations.
Lead Banquet Server
The Cliff House
York, ME
04.2022 - 07.2025
- Executed high stakes events, including weddings and corporate meetings/retreats, in collaboration with captains and managers.
- Supervised daily service flow, maintaining consistent quality and ensuring guest satisfaction.
- Aligned service timing with event needs and dietary requirements through coordination with kitchen staff.
- Addressed guest concerns on the floor, collaborating with management to implement effective solutions.
Content Creator Intern
The MINT
Rutland, Vermont
12.2024 - 05.2025
- Planned and produced video projects, focusing on maximizing audience engagement.
- Researched trends to inform content creation and enhance brand visibility.
- Worked with marketing team to develop campaign materials and strategies.
Education
Bachelor of Arts - Communication And Media
Vermont State University At Castleton
Castleton, VT05-2025
Skills
- Mixology techniques
- POS system operation
- Guest relations
- Event coordination
- Conflict resolution
- Time management
- Multitasking
- Team collaboration
- Communication skills
Timeline
Server/Bartender
The Corner Store Pub and Grille
01.2025 - 04.2026
Content Creator Intern
The MINT
12.2024 - 05.2025
Bartender
The Ledges Golf Course
05.2024 - Current
Lead Banquet Server
The Cliff House
04.2022 - 07.2025
Bachelor of Arts - Communication And Media
Vermont State University At Castleton