MADELEINE M. ANDERSON
Marblehead,MA
Overview
26
26
years of professional experience
Work History
Sales Associate / Key Holder
STOWAWAY SWEETS
Marblehead, MA
10.2019 - Current
- Deliver personalized, knowledgeable service in a premium specialty chocolate and confectionery environment.
- Build customer relationships through thoughtful recommendations, product expertise, and attentive service.
- Manage transactions, special orders, inventory, merchandising, and day-to-day store operations.
- Serve as Key Holder, overseeing opening and closing procedures and supporting operations in management's absence.
- Assist with training and directing associates while maintaining exceptional standards for customer service and presentation.
- Support seasonal promotions, holiday sales, and special events to maximize customer engagement and sales.
Independent Manufacturer's Sales Representative
MCCABE ASSOCIATES
Manchester, MA
07.2001 - 01.2020
- Represented manufacturers and developed long-term relationships with distributors, dealers, contractors, retailers, and commercial customers.
- Managed territories and identified new accounts, market opportunities, and strategies to increase product penetration and sales.
- Conducted product presentations, demonstrations, and training for customers and sales teams.
- Prepared quotations and proposals and negotiated pricing and terms to support profitable business.
- Coordinated with manufacturers and customers regarding orders, inventory, product availability, delivery, and service issues.
- Monitored competitive activity, market conditions, and customer needs to identify opportunities for growth.
- Maintained sales activity, customer information, forecasts, and opportunities using Reptime and Microsoft Office.
Sales Associate
WILLIAMS SONOMA
Peabody / Lynnfield, MA
04.2000 - 04.2018
- Provided personalized service and expert product recommendations across kitchen, cookware, tabletop, home furnishings, and lifestyle merchandise.
- Built customer relationships and increased sales through product expertise, complementary recommendations, and follow-up.
- Processed sales, returns, exchanges, and special orders with accuracy and professionalism.
- Maintained merchandising standards, inventory, product presentation, and stockroom organization.
- Supported product launches, seasonal promotions, and store-wide sales initiatives in collaboration with the sales team.
Timeline
Sales Associate / Key Holder
STOWAWAY SWEETS
10.2019 - Current
Independent Manufacturer's Sales Representative
MCCABE ASSOCIATES
07.2001 - 01.2020
Sales Associate
WILLIAMS SONOMA
04.2000 - 04.2018