Madeleine Martinez
Clearwater,FL
Summary
Well-rounded Bartender committed to providing guests with genuine hospitality and delivering exceptional services in bar area. Talented and skilled multitasker comfortable juggling competing priorities. Skilled in mixology, customer service, and inventory management. Excel at communication, teamwork, and adaptability, ensuring smooth operations and positive guest experiences.
Overview
7
7
years of professional experience
Work History
Bartender
JRs sports pub
Largo, Florida
07.2024 - Current
- Greeted customers and provided excellent customer service.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Processed payments accurately and efficiently with POS system.
Bartender
Rudys Sports Bar
Largo, FL
01.2020 - 05.2024
- Maintained inventory of liquor, beer, wine, and other beverage items.
- Assisted in setting up the bar for service shift.
- Resolved customer complaints in a professional manner.
- Adhered to state regulations regarding serving alcohol responsibly.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
Manager/Permanent Makeup Artist
Golden Egg Tattoo company
Seminole, Florida
03.2018 - 01.2020
- Established processes to ensure efficient workflow throughout the organization.
- Ensured compliance with all applicable laws, regulations, industry standards.
- Monitored staff performance and addressed issues.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Oversaw daily operations, maintaining efficiency and quality standards.
Front Desk Receptionist
Sharmaine's Salon & Day Spa
Clearwater, Florida
06.2017 - 03.2018
- Greeted customers warmly and made them feel welcome.
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
- Assisted with scheduling appointments for clients and visitors.
- Managed incoming and outgoing mail, courier services, faxes and other correspondence.
Education
High School Diploma -
Largo High School
Largo, FL05-2015
Skills
- Professional Appearance
- Point of sale systems
- Organizational ability
- Sales expertise
- Outstanding customer service
- Highly reliable
- Engaging personality
- Customer Service
- Hospitality service expertise
Timeline
Bartender
JRs sports pub
07.2024 - Current
Bartender
Rudys Sports Bar
01.2020 - 05.2024
Manager/Permanent Makeup Artist
Golden Egg Tattoo company
03.2018 - 01.2020
Front Desk Receptionist
Sharmaine's Salon & Day Spa
06.2017 - 03.2018
High School Diploma -
Largo High School