Madeleine Sangerhausen
Fort Worth,TX
Summary
A dynamic and highly motivated leader with experience in fundraising, event coordination, and donor relations. Proven track record of enhancing team performance while driving successful fundraising initiatives through diverse professional history. Skilled in Performance Management and Customer Relationship Management, adept at conflict resolution and boosting business outcomes. Successfully implemented policies, achieving significant improvements in operational efficiency. Expert in financial management, ensuring optimal resource allocation and expense tracking.
Overview
7
7
years of professional experience
Work History
Manager/Medical Assistant
North Pointe Psychiatry
06.2022 - Current
- Supervise team of six receptionists across three office locations by monitoring and analyzing business performance to identify areas of improvement and highlight team strengths.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Accomplished multiple tasks within established timeframes.
- Developed and maintained relationships with customers and suppliers through account development.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Lead Photographer
Madd Photography
05.2017 - Current
- Scheduled and booked locations for photo shoots, working collaboratively with clients and contacts.
- Edit and enhance digital photos for various print and digital projects showcasing skills and value through an extensive portfolio.
- Plan and execute both on-location and studio photo shoots, coordinating with clients and managing financial transactions
Lead Bartender
Canyon Creek Country Club
04.2021 - 06.2022
- Organized and managed special events and promotions, consulting with management to enhance customer experience and drive sales.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
- Took customer orders and capitalized on opportunities to sell special beverage and food options.
Education
Bachelor of Science - Psychology
Abilene Christian University
Abilene, TX05.2023
Skills
- Performance Management
- Expense Tracking
- Policy Implementation
- Financial Management
- Customer Relationship Management (CRM)
Timeline
Manager/Medical Assistant
North Pointe Psychiatry
06.2022 - Current
Lead Bartender
Canyon Creek Country Club
04.2021 - 06.2022
Lead Photographer
Madd Photography
05.2017 - Current
Bachelor of Science - Psychology
Abilene Christian University
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