Summary
Overview
Work History
Education
Skills
Accomplishments
Volunteer Experience
Activities
References
Timeline
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Madeleine S. Langevin

Naples,FL

Summary

Dynamic Training Coordinator II at Collier County Sheriff Office with expertise in Microsoft Excel and exceptional organizational skills. Proven track record in coordinating training logistics and ensuring compliance with industry standards. Passionate about enhancing team performance through effective training programs and maintaining accurate records to support agency goals.

Overview

7
7
years of professional experience

Work History

Training Coordinator II

Collier County Sheriff Office
Naples, FL
01.2022 - Current
  • Organize, scan, and maintain digital files of members' training.
  • Run reports of members for required/expired agency and state training requirements.
  • Current and New Instructor Certifications with the FDLE.
  • Assist with record requests for public records and lawsuits.
  • Assist with proofs for accreditation.
  • Schedule uniform fittings for new members.
  • Keep a record of training, and give credit.
  • Organize and maintain supplies as needed.
  • Answer phones, and assist walk-ins as needed.
  • Assist training sergeants as needed.
  • Data entry in spreadsheets through Microsoft Excel.
  • Utilized learning management systems to administer online training, and track employee progress.
  • Maintained accurate records of all trainings conducted.
  • Ensured that all necessary equipment was available prior to a session commencing.
  • Ensured compliance with industry-specific training requirements and certifications.
  • Act as a liaison between employees and outside agencies.
  • Organized and scheduled on-site and off-site trainings for staff members.
  • Coordinated logistics for training sessions, including scheduling, venue selection, and equipment setup.
  • Participated in and attended meetings or seminars to obtain information for use in training programs.

Student Clerk I

Collier County Sheriff Office
Naples, FL
01.2021 - 01.2022
  • Organize, scan and maintain hard and digital files
  • Communicate uniform needs with staff and department
  • Conduct research for equipment and supplies
  • Organize and maintain supplies as needed
  • Answer phones and assist walk-ins as needed
  • Assist in receiving and sending out uniforms and supplies
  • Data Entry in spreadsheets through Microsoft Excel

Shift Leader

Tropical Smoothie Café
Naples, FL
01.2018 - 01.2022
  • Shift Leader (2018-2022)
  • Oversee the daily staff placement schedule.
  • Train new staff to deliver high-level product and customer service.
  • Maintain customer satisfaction, including order taking, problem resolution, and financial transactions.

Education

Bachelor of Arts - Psychology

Florida Gulf Coast University
08.2024

Bachelor of Science - Forensic Studies

Florida Gulf Coast University
12.2022

Associate in Arts Honors -

Florida SouthWestern State College
12.2020

High School -

Palmetto Ridge High School
05-2020

Skills

  • Microsoft Word
  • Microsoft PowerPoint
  • Adobe Photoshop
  • Adobe Acrobat
  • Microsoft Excel
  • Microsoft Outlook
  • Laserfiche
  • PowerDMS
  • CPR
  • Situational Awareness and Response Training
  • FDLE Workshops

Accomplishments

  • President’s Education Awards Program: Outstanding Academic Excellence (2016)
  • Palmetto Ridge High School: Academic Scholar (2017) (2018) (2019) (2020)
  • FSW Dean’s List (2019) (2020)
  • FGCU Dean’s List (2021) (2022) (2023) (2024)
  • FGCU Summa Cum Laude (2022) (2024)

Volunteer Experience

  • Special Olympics Volleyball, Assisted Project Unity Athletes in learning the skills necessary to participate in Special Olympics Volleyball.
  • Collier County Sheriff’s Office, Assisted in various jobs including the operation of the rock wall, popcorn machines, snow cone machines, set up and clean up.
  • Deputy Club, Assisted in supervising elementary aged children during a week-long camp.
  • Hot Summer/ Cool Winter Nights, Assisting in setting up, running, and cleaning up free family fun night.
  • YOR (Youth On the Rise) Club, Assisting at risk youth and guiding them in life decisions.
  • Keep Collier Beautiful, Assisted in annual Coastal Clean-up to beautify the shores of Collier County.

Activities

  • High School Volleyball: Palmetto Ridge Girls Volleyball
  • Travel Volleyball: Naples Extreme Volleyball
  • Beach Volleyball: Naples Juniors
  • PRHS Science National Honor Society
  • PRHS CORE Club
  • YMCA Adult Volleyball League
  • Women’s Volleyball League

References

  • Commander Daniel Cote, Lee County Sheriff’s Office, (239) 477-1011, DCote@sheriffleefl.org
  • Lieutenant Thomas Wedlock, CCSO, (239) 253-5309, Thomas.Wedlock@colliersheriff.org
  • Manager Mark Baker, CCSO, (239) 252-0684, Mark.Baker@colliersheriff.org
  • Sergeant Cecilia Cruz, CCSO, (239) 252-0682, 3560@colliersheriff.org
  • Brian Brennan, (239) 821-9548, bkbrennan@comcast.net
  • Luis Rodriguez, (305) 469-2352, vbcoachrodriguez@gmail.com
  • Amy Reynolds, (239) 440-6333, smoothiepark@yahoo.com

Timeline

Training Coordinator II

Collier County Sheriff Office
01.2022 - Current

Student Clerk I

Collier County Sheriff Office
01.2021 - 01.2022

Shift Leader

Tropical Smoothie Café
01.2018 - 01.2022

Bachelor of Arts - Psychology

Florida Gulf Coast University

Bachelor of Science - Forensic Studies

Florida Gulf Coast University

Associate in Arts Honors -

Florida SouthWestern State College

High School -

Palmetto Ridge High School

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