Madeleine Vega

-Safely store and handle money in cash drawers, buy from and sell to vault throughout the day and meticulously organize my cash drawer to ensure that I can account/balance for every dollar and coin at the end of the day.

-I help clients with transactions such as deposits, withdrawals, business deposits, cashing checks and merchant services. I also perform simple services such as changing PIN on their card or changing their address. I can address most questions and complaints that the client may have or refer to a banker or my manager if need be.

- Adhering to bank regulations and being a risk manager. Following procedures for every transaction made and based on our resources. Consistently be up to date to any changes made in policies and avoiding risk at all costs to reduce loss to our branch and the bank as a whole.

• Welcome guests with a smile and identify customer needs
• Explain products to customers and ask questions to determine the right product for them
• Process customer orders and thank them for visiting us
• Investigate, troubleshoot, and resolve customer complaints with the assistance of the management team
• Maintain a clean and organized work environment
• Count money at the register at the end of the day.

• Verify with drivers if they are delivering or picking up a load from the facility
• Check their sign in sheet making sure their trailer falls under the requirements needed to load the trailer with product
• Check SAP for their order, printing out their labels if it's an inbound, or printing their BOL's and packing list if it's an outbound
• Answer and direct phone calls to relevant department
• Verify the drivers destination matches with the sales order in SAP or on their bill of lading
• In contact with the logistics manager and the warehouse shipping supervisor if there is a discrepancy with an outbound or inbound.

• For outbounds, we verify that the driver sign in sheet matches the BOL
• Verify trailer safety before loading or unloading
• Verify that the correct product is going on a trailer
• Pick and ship the load on the scanner to close the order on SAP
• At the end of the day, we would check that all loads that are staged are accurate for the next day
• Labeled every item to maintain proper inventory for inbound receivables, such as cornstarch, delivery paper, and raw production materials.

• Assist Supervisor in establishing the role call and roster placement at the start of each shift
• Delegate and assist the 8 person team
• Work with SAP system and in the Produmex Warehouse Management System while adjusting the team accordingly with what product is running on the line
• Stay in continuous contact with the panel line operator by radio when you're nearing the amount of product needed for each SKU
• RedZone audits and pack count audits will be completed throughout the shift as well at EOL
• Ensure the walkways in designated areas are always clear
• Ensure all forklift lanes stay clear and the lanes are straight
• Handled shift change preparations for contiguous shift.

• Entering shipments into Transplace two weeks out and adding receiving addresses for customers
• Email about shipments to verify that they have a carrier secured and that a delivery appointment is set
• Cancelling/holding and updating shipments
• In contact with account managers for any updates regarding shipments
• Communicated with the warehouse shipping and receiving team about changes to an outbound or inbound order.