Madeleine S. McLennand
Waukesha,WI
Summary
Current Waukesha County Airport acting Operations Supervisor dedicated to airfield operations and safety with over 5 years of aviation industry experience. Proficient in airfield maintenance, aircraft fueling, aircraft ground handling operations, advanced airfield operations, airfield emergency response, familiar with both FAR Part 139 and Part 91 airport operating regulations, and enforcing compliance with aviation regulations. Currently a full time full time student studying Wildlife Conservation and Ecology inspired by work in wildlife mitigation on the airfield.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Airport Operations Assistant (Full & Part Time)
Waukesha County Airport
06.2022 - Current
- Operations Supervisor from Feb 2023-May 2023 (full time). Currently performing duties as acting Operations Supervisor which includes team supervision, in depth knowledge of FAA airport regulations for Part 139 and Part 91, airfield inspections, wildlife mitigation and management, project coordination, tenant and contractor relations, writing and developing training curriculum, winter storm response management, and on-call supervisor.
Airport Administrative Specialist (Full Time)
Waukesha County Airport
06.2020 - 06.2022
- Knowledge of basic airfield operations, wildlife mitigation, airfield inspections, created reports and managed record keeping of Airport contracts, computer programs such as, excel, outlook, power point, adobe illustrator, responsible for social media, marketing, bimonthly newsletter, airport website, security badging system, and event planning.
Line Service Technician (Full Time)
Atlantic Aviation
09.2019 - 06.2020
- Knowledge of airport safety and regulations, safety of passengers, personnel, and aircraft on the ramp, assisting with towing aircraft, fueling aircraft, operating general service equipment, effective communication on radios on and off the airfield, fuel testing, and fuel farm orders.
Customer Service Representative (Full Time)
Atlantic Aviation
06.2019 - 09.2019
- Responsible for customer needs which includes car rentals, booking hotels, billing, answering phones, ordering catering, taking reservations, using computer programs, effective communication on radios, fuel orders.
Patient Transport (Full Time)
Saint Francis Medical Center
08.2018 - 05.2019
- Responsible for safe transport of patients, supervised and taught new staff, assisted in patient care, communicating effectively with nurses and department staff, and recorded patient information in hospital database.
Custodian Site Supervisor (Full Time)
SBM Site Services
08.2015 - 05.2019
- Supervised and managed two teams of employees at separate locations, maintain OSHA and company safety standards, inspecting and evaluating job sites to meet customer and company standards, scheduling, and new hire interviews and paperwork, and budgeting resource acquisition.
Education
New Hampshire Technical Institute
Concord, NH 08.2009 - 12.2011
Unity Environmental University
Unity, ME 08.2020 -
Skills
- Supervisor and Management Experience (7 years)
- Familiarity with Airport Safety Regulations (5 years)
- Wildlife Mitigation and Research (2 years)
- Aviation (5 years)
- Customer Service and Communications (10 years)
Certification
- AAAE Basic Airport Safety and Operations School (2022)
- Advanced Airport Safety & Operations Specialist School (2023)
- AAAE Airport Finance 101 (2020)
- CPR/Basic Life Support Certified and First Aid (2024)
- USDA APHIS Wildlife Services Training Certification (2021)
Timeline
Airport Operations Assistant (Full & Part Time)
Waukesha County Airport
06.2022 - Current
Unity Environmental University
08.2020 -
Airport Administrative Specialist (Full Time)
Waukesha County Airport
06.2020 - 06.2022
Line Service Technician (Full Time)
Atlantic Aviation
09.2019 - 06.2020
Customer Service Representative (Full Time)
Atlantic Aviation
06.2019 - 09.2019
Patient Transport (Full Time)
Saint Francis Medical Center
08.2018 - 05.2019
Custodian Site Supervisor (Full Time)
SBM Site Services
08.2015 - 05.2019
New Hampshire Technical Institute
08.2009 - 12.2011
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