Dedicated Behavioral Health Case Manager with many years of experience providing mental health services in industry. Well-organized and proactive problem-solver assists patients in overcoming dependencies, adjusting to life, or making impactful changes. Skilled at providing individual or group counseling sessions.
. Initial contact with the client, interviews to collect and interpret social, personal, environmental, and health information, accurate assessment of service needs, and follow-up.
Conducts ongoing reassessments of client and family needs, as well as monitors the effectiveness of treatment services provided to the client.
Maintained working relationships with community resources for accurate service delivery.
Maintains continuing education through academic studies, seminars, and workshops.
Demonstrates professionalism in dealing with clients, staff, and physicians, and maintains collaborative and effective working relationships.
· Offered services to elderly and disabled people with physical and mental illnesses, with acute and chronic symptoms of depression, anxiety, withdrawal, and sleep disorders who lack a natural support system, a poor network, and little capacity to cope with their problems medical, financial, and legal needs.
Assisted clients in the process of obtaining US Citizenship: Certification N648, N400, complying with Immigration regulations, also coordinating appointments for fingerprinting and interviews.
Assistance to clients in healthcare and enrollment in social and recreational programs for older adults.
STATE OF FLORIDA DEPARTMENT OF HEALTH DIVISION OF MEDICAL QUALITY ASSURANCE
. Register Nurse
FLORIDA CERTIFICATION BOARD
· Certified Behavioral Health Case Manager, 2020
EDP University of Puerto Rico
· Associate of Science in Nursing, 2018
· Puerto Rico Board of Nursing, 2022
HIGHER INSTITUTE OF MEDICAL SCIENCES OF CAMAGUEY
· Graduated as a 1st and 2nd Degree Specialist in Ophthalmology, Cuba, 1990-2004
· Degree of Doctor of Medicine, Cuba, 1987
UNIVERSITY OF THE EAST IN VENEZUELA
· Bachelor of Surgery at the Universidad de Oriente, 2012
STATE OF FLORIDA DEPARTMENT OF HEALTH DIVISION OF MEDICAL QUALITY ASSURANCE
. Register Nurse
FLORIDA CERTIFICATION BOARD
· Certified Behavioral Health Case Manager, 2020
EDP University of Puerto Rico
· Associate of Science in Nursing, 2018
· Puerto Rico Board of Nursing, 2022
HIGHER INSTITUTE OF MEDICAL SCIENCES OF CAMAGUEY
· Graduated as a 1st and 2nd Degree Specialist in Ophthalmology, Cuba, 1990-2004
· Degree of Doctor of Medicine, Cuba, 1987
UNIVERSITY OF THE EAST IN VENEZUELA
· Bachelor of Surgery at the Universidad de Oriente, 2012