Madelin Shafer
Summary
Dependable server successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable to any professional setting with eagerness to learn. Effective creator of service structures with thoughtful organization. Hardworking and passionate job seeker.
Overview
4
4
years of professional experience
Work History
Server
Sam's Place
02.2023 - Current
- Sam's Place has provided opportunities to work in a fast pace environment, yet making meaningful connections.
- Maintained high service standards and was able to train new servers on steps of service and complete the full dining experience for guests.
Server
Burger Republic
01.2021 - 01.2023
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Host
Copper Cricket Pub
05.2019 - 01.2021
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Monitored seating area and checked restrooms regularly to keep spotless.
Education
High School Diploma -
Overhills High School
Skills
- Hard Working
- Organized
- Proficient
- Leader
- Creative thinker
- Quick to learn
Timeline
Server
Sam's Place
02.2023 - Current
Server
Burger Republic
01.2021 - 01.2023
Host
Copper Cricket Pub
05.2019 - 01.2021
High School Diploma -
Overhills High School