Madelin Velasque
Westbury,NY
Summary
Certified and dedicated medical assistant with a strong motivation to provide quality care to patients and collaborate effectively with physicians. Demonstrating a commitment to ensuring the highest standards of healthcare delivery, excelling in providing exceptional patient support and utilizing clinical and administrative skills. Passionate about delivering compassionate and personalized care, striving to contribute to a positive and efficient healthcare environment.
Overview
5
5
years of professional experience
Work History
Certified Medical Assistant
Summit Health Management
Garden City, NY
10.2022 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Assisted with routine checks and diagnostic testing by collecting venipunctures and processing specimens.
- Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
Patient Service Representative
CityMD Urgent Care
Greenvale, NY, USA
11.2021 - 10.2022
- Established a strong work network by building professional relationships with physicians and fellow employees
- Developed and maintain quality care systems and standards
- Assisted patients in filling out forms
- Categorized and labeled medical documents and documented work progress
- Oversaw patient registration by collecting information, verifying benefits and submitting paperwork
- Answered telephone calls throughout the day regarding patient questions
- Scheduled appointments for patients upon the doctor or physician's request
Clinical Medical Assistant Extern
ProHealth Plainview Island Medical
Plainview, NY, USA
04.2022 - 06.2022
- Checked vital signs
- Performed EKGS and venipunctures
- Urinalysis
- Obtained patient information and entered into computer
- Sterilized equipment
Crew Team Member
Chick-Fil-A
Westbury, NY, USA
10.2019 - 11.2021
- Kept lobby, front counter, drive-thru, and restrooms neat and clean throughout my shift
- Drove team success by completing assigned task quickly and accurately
- Organized and restocked supplies to support operations and team productivity
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations
- Processed payments on cash registrations and counted back bills and change to customers
- Warmly greeted customers to promote great customer service and positive ordering experience
Education
Certified Medical Assistant -
Nassau Boces Adult Career & Technical Education
High School Diploma -
Westbury High School
Old Westbury, NY06.2021
Skills
- Evaluating quality care
- Gathering information from patients
- Documenting and recording information
- Organized and efficient
- Bilingual in English and Spanish
- Multitasking and prioritizing
- Team collaboration
- Phlebotomy
- Electronic medical records
- Specimens collection and processing
- Maintaining confidentiality
- Obtaining vital signs
Timeline
Certified Medical Assistant
Summit Health Management
10.2022 - Current
Clinical Medical Assistant Extern
ProHealth Plainview Island Medical
04.2022 - 06.2022
Patient Service Representative
CityMD Urgent Care
11.2021 - 10.2022
Crew Team Member
Chick-Fil-A
10.2019 - 11.2021
Certified Medical Assistant -
Nassau Boces Adult Career & Technical Education
High School Diploma -
Westbury High School