Madeline Arnold
Madbury
Overview
7
7
years of professional experience
1
1
Certification
Work History
Bartender
Daniel Street Tavern
04.2025 - Current
- Assisted in crafting innovative cocktail recipes to enhance customer satisfaction.
- Managed bar inventory, ensuring optimal stock levels and minimizing waste.
- Collaborated with bartenders to create a seamless service flow during peak hours.
- Maintained cleanliness and organization of bar area in compliance with health regulations.
- Enhanced customer satisfaction by promptly preparing and serving drinks according to specific requests.
Equine Caregiver
Capstone Farm
06.2022 - Current
- Enhanced observational skills for monitoring progress and behaviours
- Advised horse owners with additional equine knowledge working as a team to care for client horses
- Managed any risks associated with equine activities and farm management
- Interacted with other staff and residents and constructed teamwork exercises, and collaborated on important additions, such as new or adaptive equipment
- Built meaningful relationships with boarders as well as other tenants through group participation
Horse Leader
Play and Prosper Therapy
01.2021 - Current
- Accompanied registered Occupational Therapists in equine- aided therapy sessions, focusing on clients with cognitive and physical disabilities from ages 2-18
- Engaged in clinical work with clients, ensuring comfort and safety both on and off horses and provided personal equine experience throughout interventions with clients
Server
Panzanellas
09.2024 - 06.2025
- Delivered exceptional customer service in high-pressure environments.
- Managed order accuracy and timely delivery to enhance guest satisfaction.
- Streamlined communication between kitchen and front of house to improve efficiency.
- Resolved customer complaints promptly, ensuring positive dining experiences.
- Developed and maintained knowledge of menu items, specials, and wine pairings.
Brand Marketing Expert
Crafthouse
03.2024 - 07.2024
- Constructed strong relationships with clients to tailor to needs by asking questions regarding current work promotions
- Communicated with different individuals within New Hampshire seacoast communities
- Collaborated with companies and coworkers in diverse work environments
Server, Hostess
Texas Roadhouse
05.2023 - 11.2023
- Demonstrated communication and interpersonal skills by addressing diverse customer needs and resolving issues
- Delivered empathetic service to guests with various needs, reflecting patience such as allergies or physical impairments
- Managed time and tasks efficiently by minimizing distractions and staying on task
- Functioned collaboratively with team members and management to ensure smooth operations
- Indicated adaptability and being cooperative in a work environment with peers
- Provided a leadership role to new employees being an educator
Camp Counselor
Cocomeau Equestrian Center
01.2019 - 08.2022
- Fostered a supportive environment adapting to individuals needs
- Established and led educational and recreational activities 5 days a week for 3 summers
- Ensured safety and well being of campers while working alongside horses
- Integrated personal knowledge with other camp staff to deliver a cohesive program
- Took Initiative as group leader setting a role for younger campers by showing respect to peers
Server
Georgios
01.2019 - 02.2020
- Delivered exceptional customer service in high-pressure environments.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Vet Tech/Ward Assistant
Amherst Animal Hospital
05.2019 - 11.2019
- Performed routine health checks, gaining skills in patient observation
- Showcased strong communication skills essential for engaging with clients and families
- Engaged alongside veterinarians and other staff members highlighting teamwork and collaborative skills in a multidisciplinary environment
- Learned how to respond in an emergency situation exhibiting skills to remain calm under pressure
Education
Master of Science - Occupational Therapy
Massachusetts College of Pharmacy And Health Sciences
Manchester, NH12.2027
Bachelor of science - Occupational Science
University of New Hampshire
Durham, NH05.2025
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Responsible alcohol service
- Cash register operation
- Memory retention
- Hospitality service expertise
Certification
- American Red Cross BLS Certification
- Emergency Medical Responder Certification
Affiliations
- American Occupation Therapy Association
- New Hampshire Occupation Therapy Association
- Student Occupational Therapy Association
Timeline
Bartender
Daniel Street Tavern
04.2025 - Current
Server
Panzanellas
09.2024 - 06.2025
Brand Marketing Expert
Crafthouse
03.2024 - 07.2024
Server, Hostess
Texas Roadhouse
05.2023 - 11.2023
Equine Caregiver
Capstone Farm
06.2022 - Current
Horse Leader
Play and Prosper Therapy
01.2021 - Current
Vet Tech/Ward Assistant
Amherst Animal Hospital
05.2019 - 11.2019
Server
Georgios
01.2019 - 02.2020
Camp Counselor
Cocomeau Equestrian Center
01.2019 - 08.2022
Master of Science - Occupational Therapy
Massachusetts College of Pharmacy And Health Sciences
Bachelor of science - Occupational Science
University of New Hampshire