Madeline Benedickt
Chattanooga,TN
Summary
Enthusiastic Server successful in providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Server/Bartender
Calliope
08.2023 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Opened and closed the restaurant on a daily basis.
- Ensured a positive guest experience through prompt and attentive greeting.
- Provided guests with knowledge about Levantine culture and cuisine.
- Featuring and describing dishes/cocktails/wine to guests.
- Running food.
- Bussing tables.
Server
Bluff View Art District
07.2021 - 06.2023
- Served food and beverages promptly with focused attention to customer needs.
- Serving 4-7 tables throughout a shift.
- Skilled in order taking, food running, and beverage service for a smooth dining experience.
Personal Assistant
Confidential
05.2021 - 06.2023
- Provided child care for two children under 10.
- Ran errands and efficiently handled household responsibilities.
- Assisted with various legal and administrative responsibilities when necessary.
Administrative Assistant
Logan-Thompson, P.C.
08.2020 - 05.2021
- Answered phones, collected payments, scheduled appointments, managed calendars, organized court files, maintained office space, completed errands and filed paperwork at the courthouse.
- Provided on-site support to clients during both meetings and court appearances.
Legal Intern
District Attorney's Office
02.2020 - 06.2020
- Performed administrative level work while gaining an in-depth understanding of the field of law and broadening knowledge.
- Managed filing and paperwork, including transportation to and from the courthouse.
- Performed telecommunication tasks for legal professionals.
- Provided support to attorneys during court proceedings by tagging evidence, assisting witnesses, and tracking the docket.
Housekeeping
Element Hotel
06.2018 - 01.2020
- Efficiently completed room cleaning tasks and provided exceptional guest service by assisting with luggage and delivering requested items throughout their stay.
- Offered recommendations for local activities and answered general inquiries.
Server
Highgate Senior Living
06.2018 - 08.2019
- Provided prompt and attentive service to senior clientele within a restaurant setting with seating for approximately 70 people.
- Performed kitchen cleaning and food preparation.
Education
Bachelor's - Political Science
Lee University
Cleveland, TN05.2021
Skills
- Clerical Experience
- Cash Handling
- Childcare
- Wine service
- Staff Training
- Suggestive Selling
- Allergy awareness
- Menu presentation
- Cleaning Experience
- Senior Care
- Cash Handling
Certification
- Food Handler, Present
- CPR & First Aid, 03/01/18
- TABC, 05/01/22 - 05/01/27
Timeline
Server/Bartender
Calliope
08.2023 - Current
Server
Bluff View Art District
07.2021 - 06.2023
Personal Assistant
Confidential
05.2021 - 06.2023
Administrative Assistant
Logan-Thompson, P.C.
08.2020 - 05.2021
Legal Intern
District Attorney's Office
02.2020 - 06.2020
Housekeeping
Element Hotel
06.2018 - 01.2020
Server
Highgate Senior Living
06.2018 - 08.2019
Bachelor's - Political Science
Lee University
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