Madeline Cifuentes
Jacksonville,IL
Summary
Reliable professional with a background in environmental services and pharmacy support. Proven ability to uphold safety standards and patient confidentiality while delivering exceptional service in fast-paced healthcare settings.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Senior Certified Pharmacy Technician
Walgreen's Pharmacy
Jacksonville, IL
07.2023 - Current
- Processed prescription orders for timely customer fulfillment.
- Assisted pharmacists in preparing medications and verifying dosages to ensure patient safety.
- Provided customer service by answering inquiries and resolving issues promptly.
- Utilized pharmacy software to enter patient information and maintain records.
- Maintained strict patient confidentiality to adhere to HIPAA regulations and avoid data compromises.
- Adhered to all federal, state and local laws governing the practice of pharmacy technicians.
- Collaborated with insurance companies to resolve claims issues and secure payments.
Environmental Services Housekeeper
Memorial jacksonville
Jacksonville, IL
02.2024 - 01.2025
- Cleaned and sanitized patient rooms, bathrooms, offices and other areas according to prescribed procedures.
- Maintained cleanliness in patient rooms and common areas daily.
- Followed infection control procedures to ensure a safe environment.
- Utilized cleaning equipment and supplies safely and effectively.
- Assisted in training new housekeeping staff on proper techniques.
- Wiped down surfaces and refilled soap and hand sanitizer to prevent spread of germs.
- Dusted, swept and mopped to maintain clean, safe environment for clients.
- Followed safety procedures when using chemical agents to clean surfaces or laundry detergents when washing linens and clothes.
Education
GED -
Daily College
Chicago, IL01-2014
Skills
- Vaccine administration
- Patient record management
- Insurance claim processing
- HIPAA regulations
- Regulatory compliance
- Patient confidentiality
- Time management
- Team collaboration
- Effective communication
- Customer service
Languages
English
Professional
Spanish
Professional
Certification
- ExCPT certified
Timeline
Environmental Services Housekeeper
Memorial jacksonville
02.2024 - 01.2025
Senior Certified Pharmacy Technician
Walgreen's Pharmacy
07.2023 - Current
GED -
Daily College