Madeline Crumb
East Hampton,Connecticut
Summary
Dedicated and adaptable professional with extensive experience in customer service, leadership, and team coordination. With six years as a hostess in various establishments and three years as a camp counselor, excels in creating welcoming environments, managing diverse responsibilities, and providing excellent guest experiences. Strong communicator with a passion for teamwork, problem-solving, and fostering positive interactions. Seeking opportunities to apply skills in dynamic settings.
Overview
5
5
years of professional experience
Work History
Restaurant Hostess
Tavolo Wine Bar and Tuscan Grille
08.2024 - Current
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
Summer Camp Counselor
East Hampton Parks And Recreation
05.2022 - Current
- Worked with children of varying age, interest, skill, and developmental levels.
- Led groups of children safely through variety of camp activities.
- Acted as positive role model and mentor to provide campers with constructive guidance and promote healthy habits and attitudes.
- Organized and guided group activities by leading, coaching, and participating with campers.
Restaurant Hostess
Marlborough Pizza & Restaurant
06.2020 - 09.2023
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
- Contributed to a positive team atmosphere by supporting coworkers during peak hours or when understaffed.
Education
Bachelor of Science - Health Sciences
Bryant University
Smithfield, RI05-2027
High School Diploma -
East Hampton High School
East Hampton, CT06-2023
Skills
- Positive attitude
- Teamwork and collaboration
- Organized and efficient
- Problem-solving
- Strong multitasking
- Customer service
- Greeting guests
- Active learning
- Conflict resolution
- Assertiveness
Timeline
Restaurant Hostess
Tavolo Wine Bar and Tuscan Grille
08.2024 - Current
Summer Camp Counselor
East Hampton Parks And Recreation
05.2022 - Current
Restaurant Hostess
Marlborough Pizza & Restaurant
06.2020 - 09.2023
Bachelor of Science - Health Sciences
Bryant University
High School Diploma -
East Hampton High School
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