Madeline Cummings
Milwaukee
Summary
Knowledgeable community engagement & development specialist with thorough understanding of patient care coordination and support. Successfully facilitated comprehensive care plans, ensuring seamless communication between providers and patients. Demonstrated ability to manage complex caseloads and use problem-solving skills to improve patient outcomes. Able to assist in planning and executing events, support fundraising, support with coordination, and assist in recruiting. Skilled at maintaining and building professional relationships.
Overview
5
5
years of professional experience
Work History
Care Coordinator
Lutheran Social Services Of Wisconsin And Upper Michigan
12.2023 - Current
- Coordinated client care plans to ensure comprehensive support and service delivery.
- Monitored client progress and adjusted care strategies based on individual needs.
- Facilitated resource referrals to community services for clients in need of additional support.
- Maintained accurate documentation in client management systems for compliance and quality assurance.
- Managed patient caseloads effectively, ensuring timely follow-up and appropriate interventions.
- Developed strong relationships with community partners, facilitating referrals and collaboration on behalf of patients.
- Maintained strong professional boundaries with clients while also building professional relationships and rapport with clients.
Mental Health Technician
Discovery Behavioral Health
06.2023 - 11.2023
- Monitored patient behavior and provided support during therapeutic activities.
- Assisted in the implementation of individualized treatment plans for diverse populations.
- Documented patient progress and communicated observations to clinical staff effectively.
- Facilitated group therapy sessions, promoting communication and interaction among participants.
Residential Care Specialist
Rogers Behavioral Health
02.2022 - 11.2022
- Facilitated daily living skills training for residents to enhance independence and self-sufficiency.
- Implemented individualized care plans in collaboration with multidisciplinary teams to address resident needs.
- Monitored behavioral and emotional progress through regular assessments and documentation in electronic health records.
- Provided crisis intervention support, employing de-escalation techniques to ensure safety of residents and staff.
- Supported residents in navigating difficult emotional situations through compassionate listening and targeted interventions when appropriate.
- Developed strong professional relationships with residents and their families, ensuring open communication and trust.
Clinical Law Student
VOCA Restraining Order Clinic
06.2021 - 08.2021
- Conducted legal research to support client cases and refine restraining order applications.
- Drafted legal documents, ensuring clarity and compliance with court requirements.
- Assisted clients in understanding legal processes and navigating emotional challenges effectively.
- Collaborated with attorneys to prepare for client consultations and court hearings.
- Practiced empathy and compassion for individuals while maintaining professional boundaries and confidentiality.
Education
Masters of Social Work - Social Work
University of Wisconsin, Milwaukee
Milwaukee, WI08-2027
Bachelor of Arts - Sociology And Political Science
University of California San Diego
La Jolla08-2019
Skills
- Case management
- Documentation
- Client education
- Organizational skills
- Strong interpersonal and communication skills
- Passion for community service
- Proficient in Microsoft Office
- Self-motivated
- Problem-solving
- Clear communication
- Empathy and compassion
Timeline
Care Coordinator
Lutheran Social Services Of Wisconsin And Upper Michigan
12.2023 - Current
Mental Health Technician
Discovery Behavioral Health
06.2023 - 11.2023
Residential Care Specialist
Rogers Behavioral Health
02.2022 - 11.2022
Clinical Law Student
VOCA Restraining Order Clinic
06.2021 - 08.2021
Masters of Social Work - Social Work
University of Wisconsin, Milwaukee
Bachelor of Arts - Sociology And Political Science
University of California San Diego