Summary
Overview
Work History
Education
Skills
Timeline
Generic

Madeline Dawber

Upton,MA

Summary

Motivated [Job Title] with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences. Dependable [Job Title] successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.

Overview

6
6
years of professional experience

Work History

Server

Depot St Tavern
06.2023 - Current
  • Served food and beverages promptly with focused attention to customer needs.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Cultivated warm relationships with regular customers.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • I focus more on making sure the guests enjoy their time out. I love making regulars and connecting with the kids at the table.

Server

110 Grill
08.2017 - 06.2023

Add

  • Served food and beverages promptly with focused attention to customer needs.
  • Cultivated warm relationships with regular customers.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • I got promoted eight months of being hired to Manager and worked at three different locations.
  • Within that time, I handled scheduling, private events, work events, administration needs and worked throughout the whole COVID pandemic.

Education

Human Services

Massachusetts Bay Community College
Wellesley Hills, MA

Occupational Therapy

Quinsigamond Community College
Worcester, MA

Skills

  • Guest Engagement
  • Order Management
  • Safe Food Handling
  • Relationship Management

Timeline

Server

Depot St Tavern
06.2023 - Current

Server

110 Grill
08.2017 - 06.2023

Human Services

Massachusetts Bay Community College

Occupational Therapy

Quinsigamond Community College
Madeline Dawber