Madeline Drayer
Marketing
Slippery Rock,PA
Summary
Hard-working and passionate marketing student and American Eagle Senior Brand Ambassador with exceptional communication skills and 2 years of sales experience. Eager to gain sales experience and put social media and digital marketing skills to use.
Overview
2
2
years of professional experience
3
3
years of post-secondary education
2
2
Languages
Work History
Senior Brand Ambassador
American Eagle Outfitters, Inc
Grove City, PA
07.2022 - Current
- Increased brand awareness through event marketing, demonstrations, sales and brand promotion.
- Engaged, educated and befriended customers to deliver amazing shopping experience.
- Communicated product information with confidence and educated consumers about company.
- Approached strangers and interacted in natural conversation with goal of developing brand loyalty.
- Designed, filled and arranged eye-catching product floorsets to increase sales.
- Showed understanding of customer's personal style and preferences when offering product advice.
Waitress
Union City Moose Lodge #882
Union City, PA
07.2020 - 12.2021
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
- Greeted new customers, discussed specials and took drink orders.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Education
No Degree - Marketing
Robert Morris University
Coraopolis, PA 05.2001 -
Bachelor of Science - Marketing
Slippery Rock University of Pennsylvania
Slippery Rock, PA 01.2020 - Current
Skills
Relationship builder
Accomplishments
- Dean's List Fall 2019, Spring 2020, Fall 2020, Fall 2021, Spring 2022
- Promotion to American Eagle Outfitters Senior Brand Ambassador
Affiliations
- American Marketing Association
- Sales Club
GPA
Current GPA: 3.597
Timeline
Senior Brand Ambassador
American Eagle Outfitters, Inc
07.2022 - Current
Waitress
Union City Moose Lodge #882
07.2020 - 12.2021
Bachelor of Science - Marketing
Slippery Rock University of Pennsylvania
01.2020 - Current
No Degree - Marketing
Robert Morris University
05.2001 -