Madeline Ellingson
Burlington,WI
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
Work History
Server/Bartender
Waterfront
Burlington, WI
05.2024 - Current
- Recorded meal selections and transactions in microsystem to deliver prompt service.
- Satisfied customers by topping off drinks and offering condiments, napkins and other items.
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Served food and beverages to patrons and immediately remedied issues with orders.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Provided exceptional service to high volume of daily customers.
Server
Copper Bottom Bar and Grill
Salem, WI
06.2021 - 08.2023
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Provided exceptional service to high volume of daily customers.
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
- Greeted customers, answered questions and recommended specials to increase profits.
- Served food and beverages to patrons and immediately remedied issues with orders.
- Operated POS terminals to input orders, split bills and calculate totals.
- Trained new employees on restaurant procedures and plating techniques.
Flapper Packer
Lavelle Industries Inc.
Burlington, WI
01.2021 - 05.2021
- Assembled cartons, crates and containers to prepare for shipping.
- Verified labels for appropriate order numbers and item specifications.
- Reported safety or workflow concerns to leadership for further investigation.
- Arranged items on pallets according to size and weight.
- Notified team leader of product discrepancies and equipment malfunctions.
- Adhered to product safety and hygiene guidelines for health and regulatory compliance.
- Accomplished production goals by working with speed and accuracy.
Education
Bachelor of Arts - Political Science
Hope College
Holland, MI05-2027
High School Diploma -
Central High School
Salem, WI05-2023
Skills
- Guest Relations Management
- Performance Improvement
- POS operation
- Liquor, wine, and food service
Affiliations
- Showing Horses
- Snowboarding
- Golf
- Boating
- Pre-Law Society
Languages
Spanish
Professional
Accomplishments
- National Honor Society
- Deans List
Timeline
Server/Bartender
Waterfront
05.2024 - Current
Server
Copper Bottom Bar and Grill
06.2021 - 08.2023
Flapper Packer
Lavelle Industries Inc.
01.2021 - 05.2021
Bachelor of Arts - Political Science
Hope College
High School Diploma -
Central High School
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