Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Languages
Timeline
Generic

Madeline Escamilla

Fort Worth,TX

Summary

I am a creative, flexible professional with proven success in customer service, area cleaning, and problem-solving. My leadership and problem-solving skills have enhanced teamwork and significantly increased client satisfaction. My passion involves creating inclusive environments and achieving goals through positive thinking and skillful communication.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Temp Worker

City Club Of Fort Worth
05.2019 - 03.2020
  • Contributed positively to workplace morale by maintaining a professional and positive attitude in all temporary assignments.
  • Served as a reliable team player who consistently met or exceeded expectations in all tasks assigned throughout numerous temp jobs.
  • Cultivated positive relationships with coworkers, fostering collaboration and teamwork in diverse work environments.
  • Supported company growth by quickly adapting to new roles and industries, showcasing versatility as a Temp Worker.

Barista

Starbucks
03.2021 - 01.2022
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Controlled line and crowd with quick, efficient service.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Made and served brand-specific café beverages with focus on speed, quality and consistency.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.

Team Member

IN N OUT Burger
06.2022 - 08.2023
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
  • Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
  • Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.

Education

Bachelor of Science - Nursing

Texas Tech University
Lubbock, TX
05.2027

High School Diploma -

North Crowley High School
Fort Worth, TX
05.2023

Skills

  • Customer Service
  • Positive Attitude
  • Problem-Solving
  • Clear Communication
  • Cleaning
  • Leadership Qualities
  • Computer Skills
  • Goal Setting and Achievement
  • Teamwork and Collaboration
  • Money Handling
  • Heavy Lifting
  • Product Knowledge
  • Area and Facility Cleaning
  • Fluent in American Sign Language

Affiliations

  • Soroity Zeta Tau Alpha

Certification

  • CMA - Certified Medical Assistant

Languages

English
Full Professional
American Sign Language
Full Professional

Timeline

Team Member

IN N OUT Burger
06.2022 - 08.2023

Barista

Starbucks
03.2021 - 01.2022

Temp Worker

City Club Of Fort Worth
05.2019 - 03.2020

Bachelor of Science - Nursing

Texas Tech University

High School Diploma -

North Crowley High School
Madeline Escamilla