MADELINE FRANCOIS
Certified Clinical Medical Assistant with hands-on experience providing direct patient care in fast-paced healthcare environments. Skilled in patient intake, vital signs, EKGs, phlebotomy, specimen collection, patient education, and assisting physicians during examinations and procedures. Experienced in managing both administrative and clinical responsibilities while delivering compassionate patient-centered care. Strong communication, multitasking, and critical-thinking abilities developed through healthcare and patient safety experiences. Currently pursuing a nursing degree at West Coast University with long-term goals of becoming a Registered Nurse.
Broward College-Clinical Certified Medical Assistant (CCMA)(NHA)
Completed Date: December 16, 2025
Work History
Medical Assistant
4 Months- Coordinated patient scheduling and managed appointment logistics for optimal clinic flow.
- Assisted in clinical procedures, ensuring patient comfort and adherence to protocols.
- Collaborated with healthcare team to maintain accurate medical records and documentation.
- Educated patients on treatment plans, medications, and follow-up care instructions.
- Obtained client medical history, medication information, symptoms, and allergies.
Certified Medical Assistant
8 Months- Assisted physicians with patient examinations, treatments, and clinical procedures in a fast-paced healthcare setting.
- Obtained and recorded vital signs including blood pressure, pulse, pulse oximetry, height, and weight.
- Performed EKGs, specimen collection, and laboratory preparation procedures.
- Prepared patients for examinations and reviewed medical histories, medications, and patient concerns.
Postal Delivery Specialist & Customer Service Clerk
3 Years- Delivered mail and packages accurately and efficiently while maintaining strong customer service standards.
- Managed high-volume workloads and prioritized tasks to meet strict deadlines.
- Followed safety procedures and operational guidelines consistently.
Education
Associate of Science - Nursing
High School Diploma
Skills
Certification
- Certified Clinical Medical Assistant (CCMA)-BROWARD COLLEGE
- Medical Administrative Assistant (MAA)
- Phlebotomy Technician (CPT)
- EKG Technician (CET)
- American Heart Association Basic Life Support (BLS)
- CPR CERTIFIED