Madeline Garcia
Bennett,CO
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments.
Skilled Service Representative driven to maximize customer satisfaction. Eager to gain experience in a dynamic new position with long-term career potential and room for advancement.
Overview
4
4
years of professional experience
Work History
Administrative/Executive Assistant
Colorado Ballet
Denver, CO
08.2024 - Current
- Organized and detail-oriented Administrative Assistant with experience providing comprehensive support to executives and managing office operations.
- Skilled in calendar management, travel coordination, and communication, with a strong proficiency in office software.
- Adept at multitasking and prioritizing tasks to meet deadlines efficiently.
Patron Service Representative
Colorado Ballet
Denver, CO
08.2022 - Current
- Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
- Maintained productivity and quality standards at all times.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Assistant Preschool Teacher
Bright Horizons
04.2022 - 08.2022
- Organized and led activities to promote physical, mental and social development.
- Collaborated with parents to develop and maintain strong support networks and build rapport to foster seamless communication.
- Tracked each child's progress and reported progress to parents.
- Taught children foundational skills in colors, shapes and letters.
Barista
Starbucks
01.2022 - 04.2022
- Collected payments and provided accurate change.
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Maintained calm demeanor during high-volume periods and special events.
Receptionist
Salon By Instyle At Jcpenney
09.2021 - 12.2021
- Scheduled and confirmed appointments.
- Answered and directed incoming calls using multi-line telephone system.
- Handled payment processing and provided customers with receipts and proper bills and change.
Sales Associate
Pure Barre
07.2021 - 09.2021
- Answered incoming telephone calls to provide store, products and services information.
- Worked with fellow sales team members to achieve group targets.
- Adhered to company initiatives and achieved established goals.
Ballet Teacher
Foothills Park and Recreation
04.2021 - 09.2021
- Prepared and delivered carefully-crafted lessons to introduce students to proper dance techniques and positions while building ballet knowledge.
- Choreographed dance numbers student springtime recital.
- Kept classrooms tidy and clean for group and one-on-one instruction.
Education
Trainee
Sacramento Ballet
Sacramento, CA05.2021
Pre Professional Division
Colorado Ballet Academy
Denver, CO05.2020
High School Diploma -
Heritage High School
Littleton, CO05.2019
Skills
- Knowledge of Childcare Standards
- Computer proficient in Microsoft Office, Quickbooks, Google Suite, and Tessitura
- Customer Service Expertise
- Independent and Collaborative Work
Timeline
Administrative/Executive Assistant
Colorado Ballet
08.2024 - Current
Patron Service Representative
Colorado Ballet
08.2022 - Current
Assistant Preschool Teacher
Bright Horizons
04.2022 - 08.2022
Barista
Starbucks
01.2022 - 04.2022
Receptionist
Salon By Instyle At Jcpenney
09.2021 - 12.2021
Sales Associate
Pure Barre
07.2021 - 09.2021
Ballet Teacher
Foothills Park and Recreation
04.2021 - 09.2021
Trainee
Sacramento Ballet
Pre Professional Division
Colorado Ballet Academy
High School Diploma -
Heritage High School