MADELINE GONZALEZ CASTANEDA
San Fernando,CA
Summary
Graduate-level clinician with a pending Associate Marriage and Family Therapist (AMFT) number, offering a strong academic foundation in psychology and a passion for fostering healthier relationships. Committed to providing compassionate care and support to clients, utilizing excellent communication and interpersonal skills. Proficient in case management, communication, and family advocacy, with a dedication to continuous professional growth and gaining valuable hands-on experience under the guidance of experienced professionals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Consumer Service Coordinator - Early Start
North Los Angeles Regional County Regional Center
07.2023 - Current
- Company Overview: The North Los Angeles Regional Center Early Start Coordinators work closely with families of infants and toddlers who have developmental delays or disabilities
- They assess the needs of each child, develop individualized plans, and offer guidance and support to families
- Utilized a variety of assessment tools and techniques to gather information about the child's overall development to gain a deep understanding of the unique strengths and challenges of each child
- Developed individualized intervention plans that are culturally sensitive and consider the family's values, beliefs, and priorities to outline the specific goals, strategies, and intervention needed to support each child’s development
- Guided families in accessing appropriate services, connecting them with specialized healthcare professionals, therapists, and community organizations
- Consistently tracked a caseload over 100 cases and evaluated the progress of each child in achieving their developmental goals
- The North Los Angeles Regional Center Early Start Coordinators work closely with families of infants and toddlers who have developmental delays or disabilities
- They assess the needs of each child, develop individualized plans, and offer guidance and support to families
Mental Health Clinician Trainee
El Centro de Amistad
02.2024 - 12.2024
- Company Overview: El Centro de Amistad is a nonprofit organization providing culturally responsive mental health services, including counseling, case management, and school-based support, to empower underserved communities
- It emphasizes trauma-informed care and advocacy to improve emotional well-being and foster resilience
- Conducted comprehensive assessments and diagnosed clients using DSM-5 criteria to create individualized treatment plans addressing mental health conditions
- Provided individual, group, and family therapy using culturally responsive and trauma-informed care approaches, while delivering psychoeducation to enhance clients' and families' understanding of diagnoses and improve coping strategies
- Maintained accurate and detailed clinical documentation in compliance with DMH standards, including diagnostic formulations and treatment progress and experience using EXYM
- Facilitated crisis intervention and safety planning, including evaluating risk factors and addressing acute mental health needs
- El Centro de Amistad is a nonprofit organization providing culturally responsive mental health services, including counseling, case management, and school-based support, to empower underserved communities
- It emphasizes trauma-informed care and advocacy to improve emotional well-being and foster resilience
Family Advocate II
Volunteers of America
07.2022 - 07.2023
- Company Overview: Head Start Program works closely with children (ages 0-5) and their families in facilitating a smooth transition into kindergarten and beyond by providing essential skills, confidence, and a stable home environment
- Ensured families receive personalized services based on their strengths, concerns, and priorities, with a focus on improving their future prospects in supporting their child's educational journey
- Played an integral role in delivering a comprehensive range of health services, including screenings, referrals, immunization maintenance, nutrition assessments, mental health evaluations, and identification of any potential developmental delays or disabilities
- Established each child's file; collect, maintain, update and disseminate, as needed, information and documentation pertaining to the file, observing confidentiality at all times
- Managed a caseload of families and assist them in getting their needs met, establish ongoing goals that engages them in their child's learning and future growth
- Ensured that all parties are actively involved in the process, form the initial intention of the referral to the ongoing maintenance and follow with the family, teachers, family service specialists and service support personnel
- Head Start Program works closely with children (ages 0-5) and their families in facilitating a smooth transition into kindergarten and beyond by providing essential skills, confidence, and a stable home environment
Receptionist
Galpin Motors
01.2021 - 04.2022
- Company Overview: A family-owned and operated dealership known for its pioneering contributions to the automotive industry that consistently ranks as the number one dealership in California and is among the top ten nationally, demonstrating their commitment to excellence
- Performed clerical work that includes filing documents, making copies, stocking office supplies, and handling cash, checks, and debit payments for the finance department
- Managed a high-volume reception area, greeting and assisting an average of 50+ visitors daily
- Maintained a professional and welcoming environment, ensuring visitors felt comfortable and valued
- Efficiently answered and directed incoming calls, ensuring callers received accurate information and prompt assistance
- Demonstrated proficiency in computer systems, office equipment, including multi-line phone systems, fax machines, and copiers, and software, including MS Office Suite and CRM databases
- A family-owned and operated dealership known for its pioneering contributions to the automotive industry that consistently ranks as the number one dealership in California and is among the top ten nationally, demonstrating their commitment to excellence
Student Ambassador
Welcome Center
07.2018 - 06.2020
- Company Overview: The program aims to provide information about educational opportunities at Glendale Community College to high school students, teachers, counselors, parents, and the public
- It also focuses on building positive relationships with educational partners from K-12 school districts
- Sustained strong relationships with prospective students through professional networking
- Ensured a smooth registration process for high school students transitioning to college
- Guided students with completing applications, enrolling in classes, and navigating student portals to facilitate a seamless registration process
- Effectively communicated information about campus majors, resources, and programs to large groups of students and families during campus tours
- The program aims to provide information about educational opportunities at Glendale Community College to high school students, teachers, counselors, parents, and the public
- It also focuses on building positive relationships with educational partners from K-12 school districts
Education
Master of Arts (M.A.) - Counseling Psychology
National University
12.2024
Bachelor’s in arts (B.A.) - Sociology
California State University Northridge
05.2022
Skills
EXYM Proficiency
Cultural Sensitivity
Documentation
DMH Documentation Trained
Treatment Planning
Risk Assessment
Client Assessment
Family Advocacy
Case Management
Certification
- HIPAA for Mental Health Professionals
- California Integrated Practice CANS Los Angeles County
- Child Abuse & Neglect Mandated Reporter
- Trauma Informed Strategies for Working with Individuals with ID/DD/AS
Community Service
Spark Mentor, Multicultural & Engagement Center, Glendale, CA, 07/2019, 07/2020, Contribute to the advancement of first-year students at Glendale Community College by aiding in their academic, emotional, and social adjustments throughout their summer and fall college semester.
Languages
- Spanish (Native)
- English (Proficient)
Timeline
Mental Health Clinician Trainee
El Centro de Amistad
02.2024 - 12.2024
Consumer Service Coordinator - Early Start
North Los Angeles Regional County Regional Center
07.2023 - Current
Family Advocate II
Volunteers of America
07.2022 - 07.2023
Receptionist
Galpin Motors
01.2021 - 04.2022
Student Ambassador
Welcome Center
07.2018 - 06.2020
Bachelor’s in arts (B.A.) - Sociology
California State University Northridge
- HIPAA for Mental Health Professionals
- California Integrated Practice CANS Los Angeles County
- Child Abuse & Neglect Mandated Reporter
- Trauma Informed Strategies for Working with Individuals with ID/DD/AS
Master of Arts (M.A.) - Counseling Psychology
National University
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