Ana V. Huiza
Santa Clarita,CA
Summary
Resourceful Service Coordinator with a 18-year history of serving clients in a Developmental Disabilities agency. Fluent in Spanish and technically proficient in a variety of software applications, including Sandis and Microsoft and Therefore. Organized multi-tasker adept at meeting deadlines and thriving in a fast-paced office. Devoted to giving every family a positive and memorable experience.
Overview
24
24
years of professional experience
Work History
Consumer Services Coordinator - Bilingual
North Los Angeles County Regional Center
Santa Clarita, CA
09.2006 - Current
- Initiate and respond to consumers, families, services providers, and outside agency communications on topics including service eligibility, regional center service standards, regional center methods, generic agency programs and methods, and problem resolution.
- Meet the 45 day timeline for service eligibility under Department of Disability and Regional Center guidelines.
- Partner with consumers, families, and agencies in consumers' birth month, and as needed, in order to update, monitor, and meet service requirements as needed and recommended.
- Produce initial, semi-annual, annual and transition reports to meet with Regional Center guidelines.
- Provide information and resources through a variety of methods; advocacy.
- Work with consumers, families, and others to develop program plans, monitor program results.
- Maintain comprehensive, up-to-date, and accurate client database records; funding, billing, evaluations, and produce reports.
- Participate in consumer services and agency committees and groups.
- Trained new service coordinators by providing comprehensive instruction on Regional Center regulations, service eligibility criteria, system navigation, meeting protocols, advocacy strategies, family support, and collaboration with service agencies, etc.
Family Development Network Case Manager
Bresee Foundation
City of Los Angeles, CA
09.2000 - 09.2006
- Enroll families in the Family Development Network (FDN) Program, and other clients in the Bresee Community Center and link them with personalized services.
- Maintain and administer case planning and case management including updating intensive FDN documents and evaluating individual and family progress.
- Provide case management and referral services (e.g. home visits, school and housing advocacy, documentation, etc.) to families and others as needed.
- Train, assist and facilitate parenting classes, health activities, screenings, fairs and workshops.
- Perform as liaison between the Breese Foundation, families, and the neighborhood youth with special health needs and services.
- Supervise and train volunteers in community screenings, childcare with job functions and duties.
- Ensure positive, mental, and physical health involving individuals and communities.
- Create, organize and introduce educational workshops/groups to our clients, agencies and the community.
Education
Associate of Arts - Liberal Arts and General Studies
Los Angeles Valley College
Van Nuys, CA06.1997
Bachelor of Arts - Sociology - Social Welfare
California State University Northridge
Northridge, CA01.2000
Skills
- Family service plan Expert
- Program follow-up and assessment
- Ongoing client support and assistance
- Accurate recordkeeping
- Great work ethic
- Multitasking
- Organizational skills
- Community resource expertise
Languages
Spanish
Native/ Bilingual
Timeline
Consumer Services Coordinator - Bilingual
North Los Angeles County Regional Center
09.2006 - Current
Family Development Network Case Manager
Bresee Foundation
09.2000 - 09.2006
Associate of Arts - Liberal Arts and General Studies
Los Angeles Valley College
Bachelor of Arts - Sociology - Social Welfare
California State University Northridge
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