Madeline Grzeskowiak
PULASKI,WI
Summary
Reliable, providing friendly, individualized service in store-front parlors and shops. Coordinated front desk manager with excellent multitasking and customer service skills. Flexible team member with experience preparing personal food orders, restocking inventory and operating cash registers.
Overview
1
1
year of professional experience
Work History
Wilsons Restaurant and Ice Cream Parlor
Sarah Martin
Ephraim , WI
05.2022 - Current
- Kept work area tidy and sanitary, promptly addressing spills and other messes.
- Operated cash register, taking payments and issuing customer receipts.
- Explained ice cream flavors, toppings, sundaes and other frozen concoctions to customers.
- Maintained cleanliness and organization in establishment.
- Scooped ice cream into cones and dishes while remaining mindful of portion sizes.
- Served customers with speed and detail orientation, keeping team running smoothly throughout service fluctuations.
- Maintained menu knowledge to provide recommendations and answers to customer questions.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
Northern Perks Coffee Shop
Cindy
Lakewood, WI
05.2021 - 09.2021
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Cleaned counters, machines, utensils and seating areas daily.
- Controlled line and crowd with quick, efficient service.
- Sanitized equipment and wiped down counters and tables to prevent spread of germs.
- Recommended products based on solid understanding of individual customer needs and preferences.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
Education
High School Diploma -
Pulaski High School
Pulaski, WI05.2023
Graphic Design & Marketing Through SCN Program
Madison Technical College
Madison, WI05.2023
Skills
- Stock Rotation
- Safe Food Handling
- Coffee and Tea Service
- Order Taking
- Special Orders and Dietary Restrictions
- Customer Needs Assessments
- Food Packaging and Labeling
- Payment Processing
Languages
French
Japanese
Additional Information
- High Honor Student
- Stage Crew Manager
- Art Awards
Timeline
Wilsons Restaurant and Ice Cream Parlor
Sarah Martin
05.2022 - Current
Northern Perks Coffee Shop
Cindy
05.2021 - 09.2021
High School Diploma -
Pulaski High School
Graphic Design & Marketing Through SCN Program
Madison Technical College
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