Madeline Hyde
Grand Junction,CO
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking a proactive approach to identifying and addressing issues, with a focus on optimizing processes and supporting team objectives.a proactive approach to identifying and addressing issues, with a focus on optimizing processes and supporting team objectives.
Overview
1
1
Certification
7
7
years of professional experience
Work History
Ambulatory Pharmacy Technician Supervisor
Intermountain Healthcare
Grand Junction, Colorado
02.2024 - Current
- Supervised 15 clinical pharmacy technicians to optimize operational efficiency.
- Oversaw daily pharmacy operations and staff scheduling to streamline workflow.
- Recruited, hired, and trained new clinical pharmacy technicians to enhance team capabilities.
- Assisted in developing and implementing innovative pharmacy services.
- Collaborated with healthcare providers to address medication and disease state related inquiries effectively.
- Provided exceptional customer service by resolving patient concerns promptly.
- Coordinated staff meetings to address operational challenges and foster collaboration.
- Coordinated patient follow-ups for chronic disease states, ensuring timely medication access and prior authorizations.
- Demonstrated understanding of outpatient Epic EHR.
Inpatient Certified Pharmacy Technician
Intermountain Healthcare
Grand Junction, CO
10.2021 - 02.2024
- Collaborated with nursing staff to promptly resolve medication-related issues, enhancing patient care.
- Assisted pharmacists in preparing intravenous solutions, ensuring precision and sterile techniques.
- Counted, measured, and compounded medications according to established protocols.
- Maintained proper drug storage procedures and accurate registries for controlled substances.
- Conducted regular inventory audits and implemented strategies to minimize medication waste, optimizing resource use.
- Trained new pharmacy technicians, providing support and resources to accelerate their development.
- Exhibited proficiency in using the inpatient Epic EHR system.
Lead Certified Pharmacy Technician
Advanced Pharmacy Services, LLC
Grand Junction, CO
04.2019 - 10.2021
- Supervised 5 pharmacy technicians, coordinating daily assignments to optimize workflow and improve service delivery.
- Increased pharmacy productivity by effectively delegating tasks among technicians, maximizing performance.
- Reduced medication errors by implementing strict quality control measures and double-checking protocols.
- Trained new pharmacy technicians, promoting a supportive learning environment for skill development.
- Assisted in onboarding long-term care and assisted living facilities, facilitating seamless integration of pharmacy operations.
- Maintained meticulous records of controlled substances transactions to support audit compliance.
- Supported management initiatives to foster positive workplace culture, promoting teamwork and enhancing communication.
Education
High School Diploma -
Central High School
Grand Junction05-2018
Skills
- Team collaboration
- Workflow optimization
- Effective communication
- Clinical pharmacy management
- Reliability and safety
- Patient safety
- EHR management
- Critical thinking
Certification
- PTCB Certified Pharmacy Technician - 30177183
- Colorado State Board of Pharmacy - PHAT.0011196
Timeline
Ambulatory Pharmacy Technician Supervisor
Intermountain Healthcare
02.2024 - Current
Inpatient Certified Pharmacy Technician
Intermountain Healthcare
10.2021 - 02.2024
Lead Certified Pharmacy Technician
Advanced Pharmacy Services, LLC
04.2019 - 10.2021
High School Diploma -
Central High School