Summary
Overview
Work History
Education
Skills
Timeline
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Madeline Irvin

Demorest,GA

Summary

Talented Team Leader experienced and dedicated to enhancing employee satisfaction and business success. Diplomatic and friendly with proven commitment to employee training. Hardworking team player bringing necessary experience and knowledge to tackle any operational demand.

Overview

2
2
years of professional experience

Work History

Team Lead

Panera Bread
02.2021 - 08.2023
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Coached team members in techniques necessary to complete job tasks.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
  • Assisted customers by answering questions and fulfilling requests.
  • Trained team members on cash register operation and cash handling.
  • Conducted training and mentored team members to promote productivity and commitment to friendly service.
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Stocked, tagged and displayed merchandise as required.

Education

High School Diploma -

Terrell Academy
Dawson, GA
05.2023

Skills

  • Product Knowledge
  • Process Improvement Initiatives
  • Team Member Motivation
  • Food and Beverage Experience
  • Workflow Coordination
  • Coin and Currency Counting
  • Inventory Accuracy
  • Guest Satisfaction
  • Adaptable and Flexible
  • Time Management Skills

Timeline

Team Lead

Panera Bread
02.2021 - 08.2023

High School Diploma -

Terrell Academy

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Madeline Irvin