Madeline Kirchoff
Robert Moses State Park
10
years of professional experience
Diligent aide with strong foundation in providing inclusive educational support to preschool-aged children. Contributed to development and implementation of individualized education programs, ensuring nurturing and engaging learning environment. Demonstrated effective communication and problem-solving skills, fostering collaborative atmosphere among educators, parents, and students. Professional childcare provider with comprehensive understanding of child development and behavior management. Skilled in creating structured and fun environment that promotes learning and growth. Known for reliability and adaptability, consistently meeting dynamic needs of families and fostering positive relationships. Floral industry professional with comprehensive background in managing floral operations and delivering high-quality floral arrangements. Renowned for fostering team collaboration and ensuring client satisfaction. Known for adaptability and commitment to meeting client needs with precision. Experienced with managing toll collection processes, ensuring accuracy and efficiency. Utilizes strong communication skills to resolve customer issues promptly. Track record of maintaining reliable and secure cash handling practices.
Work History
1:1 Aide
1 Year 9 Months- Supported teachers in managing classroom behavior and promoting a positive learning atmosphere.
- Collaborated with faculty members to develop strategies for addressing individual student needs and improving overall performance.
- Contributed to a clean and organized learning environment through regular maintenance of classrooms and shared spaces.
- Provided clerical assistance for administrative tasks such as photocopying documents or updating files which streamlined office operations.
- Documented student behaviors, interventions, and outcomes to enable lead teacher to address pertinent issues.
- Promoted positive communication between parents and school staff, fostering strong partnerships in support of student success.
- Enhanced student safety by consistently monitoring school grounds and maintaining a secure environment.
- Monitored student classroom and outdoors activities to promote student safety.
- Served as a role model for students by displaying strong work ethic and commitment to education values daily.
- Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
- Participated in professional development opportunities to continuously improve skills as a School Aide.
- Monitored behavioral and developmental progress, reporting observations to senior staff.
- Coordinated activities that promoted social interaction and emotional development.
- Offered caring companionship and emotional support.
Florist Manager
1 Year 7 Months- Managed daily operations, ensuring optimal inventory levels and product quality.
- Trained and mentored junior florists, enhancing team skills and performance.
- Developed creative floral arrangements for events, exceeding customer expectations.
- Implemented effective sales strategies, increasing overall store revenue.
- Coordinated logistics for deliveries, ensuring timely service and customer satisfaction.
- Conducted regular performance evaluations for staff members to set goals and monitor progress towards achievement.
- Fostered a positive work environment through clear communication channels among team members.
- Optimized store layout for better product visibility and easier navigation for customers.
Babysitter
9 Years 7 Months- Supervised children, ensuring safety and well-being during daily activities.
- Developed engaging educational activities to promote learning and creativity.
- Communicated effectively with parents regarding children's progress and needs.
- Managed meal preparation, adhering to dietary restrictions and preferences.
- Established consistent routines to provide stability and security for children.
- Implemented behavior management strategies, promoting positive interactions among children.
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Reassured children when upset providing emotional support and stability.
- Taught children to organize toys, wash hands, and share by leading by example.
Toll Collector
3 Years 2 Months- Classified all vehicles passing through toll lanes in accordance with procedure requirements
- Collected tolls, provided change and issued receipts to motorists quickly to maintain traffic flow
- Operated to collection equipment and processed to payments accurately
- Reconciled cash drawer at start, and end of each shift, accounting for hours, and resolving discrepancies
- Operated cash, register to record, transactions, accurately, and efficiently
- Worked with various customers to understand needs and provide excellent service.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Developed and maintained courteous and effective working relationships.
- Proved successful working within tight deadlines and a fast-paced environment.
- Learned and adapted quickly to new technology and software applications.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Strengthened communication skills through regular interactions with others.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Paid attention to detail while completing assignments.
- Organized and detail-oriented with a strong work ethic.
Cafe and Food Prep, Customer Service Counter Help
6 Years 7 Months- Responsible for prepping fruit, making fruit bases, making smoothies, making Acai bowls, waffles and coffee
- Take customers orders, in person and over the phone
- Execute customer service
- Able to reach, bend, stoop and lift boxes
- Responsible for cash register
- Key holder
- Open and closed the store
- Responsible for the staff and cash
- Maintains a positive work environment for customers and staff
- Team player
- Able to work in a standing position for extended periods
- High functioning.
- Handled customer complaints professionally, resolving issues promptly and maintaining customer loyalty.
- Warmly welcomed customers upon approaching counter and placing orders.
- Provided expert product knowledge to assist customers in making informed decisions about their purchases.
- Mentored new team members on best practices for exceptional counter service, promoting a culture of continuous improvement.
- Maintained a clean and organized counter area, ensuring a pleasant environment for customers.
- Kept workstation and equipment clean, organized, sanitized, and sufficiently stocked.
- Sanitized work surfaces between food preparation, avoiding cross-contamination and maintaining food safety guidelines.
- Demonstrated punctuality and reliability in consistently arriving for scheduled shifts to meet service demands.
Education
Bachelor of Arts - Communication Sciences And Disorders
- Minor: Psychology
- Alpha Epsilon Phi Member
- Vice President of Scholarship (Alpha Epsilon Phi)
- Order of Omega Honor Society Member
High School Diploma
- Senior aid and companion 2018-2020
- Extracurricular Activities: Volleyball, Basketball, Softball captain
- Volunteer worker for SEPTA, sports programs for physically challenged students
Skills
Maintained patience and passion for students with special challenges
Multitasking proficiency
Dependability
Money Handling
Interpersonal communication skills
Patience and composure
Reliability and punctuality
Customer Satisfaction
Customer Service
Lead worker
Hygiene practices
Equipment Sanitation
Safe Food Handling
Organized and detail-oriented
Assertiveness
Teamwork and Collaboration
Special education support
Teacher assistance
Behavior monitoring
Time management
Additional Information
- Shadowed Speech Language Pathologists
- Mill Neck Manor: Diane Diculescu
- Little Angels Center: Jennifer Raffaele (pediatric office facility/center based)
Timeline
Florist Manager
Perry’s Florist
01.2025 - CurrentRead More
1:1 Aide
Little Angels Center
11.2024 - CurrentRead More
Toll Collector
Robert Moses State Park
06.2023 - CurrentRead More
Babysitter
Four Different Families
01.2017 - CurrentRead More
Cafe and Food Prep, Customer Service Counter Help
Sobol
01.2017 - 08.2023Read More
Sachem North High School
High School Diploma
Read More
SUNY Plattsburgh
Bachelor of Arts from Communication Sciences And Disorders
Read More