Madeline Krason
Manahawkin,NJ
Summary
Energetic Hostess with exceptional experience-enhancing customer experiences in a service setting. Courteous and friendly when directing customers to tables, giving directions taking reservations and constantly finding new ways to exceed customers' expectations with personalized service.
Overview
2
2
years of professional experience
Work History
Restaurant Hostess
The Mainland Kitchen + Pub
05.2023 - Current
- Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
- Managed reservations effectively, accommodating special requests and ensuring accurate guest counts.
Lifeguard
St Francis Community Center
06.2022 - 09.2022
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Prevented accidents through regular equipment inspections and maintenance.
- Improved response times by conducting thorough lifeguard drills and training sessions.
- Promoted water safety awareness with educational presentations to community groups.
- Red Cross CPR Certified
- Maintained a clean and safe facility, performing necessary cleaning tasks daily.
- Reduced the number of rule violations with clear signage and consistent enforcement of policies.
Education
High School Diploma -
Southern Regional High School
Manahawkin, NJ06.2023
Skills
- Guest Relations Management
- Reservations Coordination
- Menu Memorization
- Relationship Building
- Customer Service
- Scheduling
- Reservation Planning
- Critical thinking
Affiliations
- Club Swim Team Ocean County YMCA Tiger Sharks 2012-2023
Languages
ASL
Limited Working
Timeline
Restaurant Hostess
The Mainland Kitchen + Pub
05.2023 - Current
Lifeguard
St Francis Community Center
06.2022 - 09.2022
High School Diploma -
Southern Regional High School
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