Madeline Krason
Manahawkin,NJ
Summary
Proven to excel in high-pressure environments, I leveraged exceptional communication and multitasking skills at TGI Fridays to enhance customer satisfaction and efficiently manage large parties. Adept at adapting to change, my background includes vital first responder abilities, ensuring safety, and providing outstanding service at St. Francis Community Center.
Overview
3
3
years of professional experience
Work History
Host
TGI Fridays
Newark , DE
09.2024 - Current
- Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
- Contributed to team success through effective communication and cooperation with coworkers and management.
- Supported servers, food runners, and bussers with keeping the dining area ready for every guest.
- Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
Host
The Mainland Kitchen + Pub
Manahawkin, NJ
05.2022 - 07.2024
- Handled high-pressure situations with composure, managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Lifeguard
St. Francis Community Center
Long Beach, NJ
06.2021 - 09.2021
- Learned and maintained proficiency in first responder skills, such as First Aid and CPR, to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring the pool area and enforcing rules.
- Monitored the safety of guests in and around the swimming pool.
- Provided friendly customer service to guests and addressed concerns.
Education
Bachelor of Science - Geology
University of Delaware
210 S College Ave, Newark, DE 1971605-2027
High School Diploma -
Southern Regional High School
90 Cedar Bridge Rd, Stafford Township, NJ 0805006-2023
Skills
- Multitasking proficiency
- Team player mentality
- Adaptable to change
- Exceptional communication
Interests
- I am very interested in the history of the Earth. After I graduate with my bachelor's degree in geology, I hope to attend grad school and receive a PhD in paleontology
Affiliations
- Enjoy hiking, and spending time in nature
- Find great pleasure in a challenging game of chess
- Love to swim in the ocean
Languages
ASL
Limited
Timeline
Host
TGI Fridays
09.2024 - Current
Host
The Mainland Kitchen + Pub
05.2022 - 07.2024
Lifeguard
St. Francis Community Center
06.2021 - 09.2021
Bachelor of Science - Geology
University of Delaware
High School Diploma -
Southern Regional High School
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