Madeline Lemus
Alexandria,VA
Summary
Hardworking and focused certified phlebotomy technician seeking to fulfill a long-term position. Offering hands-on experience in venipuncture and capillary puncture, as well as excellent communication and management skills.
Overview
4
4
years of professional experience
Work History
ESTIMATOR
VAL COLLISION CENTER
11.2022 - Current
- Participated in pre-bid meetings and site visits to understand project scope and identify potential issues or challenges.
- Gathered cost and material data for accurate and up-to-date information on material and labor costs.
- Used specialized software to create estimates quickly and accurately and make estimates easily understandable and shareable.
- Reviewed project plans and specifications to understand project requirements and accurately estimate cost and resources needed.
- Analyzed and calculated field measurements, survey plans, and plot plans to create proposals and process work orders.
Marco Disel Mechanic - Secretary's Assistant
06.2022 - Current
Medical Assistant/Phlebotomy Technician
Khalil Zaid MD
11.2021 - 05.2022
- Provided clerical support to company employees by copying, faxing and filing documents
- Created and updated records and files to maintain document compliance
- Communicated with customers via phone and email to confirm deliveries and respond to inquiries
- Compute, record, and proofread data
- Make Appointments for Services Diagnostics and Routine services
- Directed patients to exam rooms, fielded questions and prepared for physician examinations
- Assisted with routine checks and diagnostic testing by collecting and processing specimens
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles and straight needles
- Protected patients by following infection control, sharps disposal and biohazardous waste disposal procedures
- Followed physician orders to correctly administer therapeutic phlebotomy
- Stocked phlebotomy cart or carrier with appropriate
Eligibility Specialist
DECO
08.2020 - 04.2022
- Resolved discrepancies with client applications to verify eligibility.
- Communicated with people from various cultures and backgrounds on application process.
- Processed and certified documents for accuracy and compliance with government regulations.
- Followed guidelines when reviewing applicant data to determine eligibility for economic assistance.
- Developed extensive fact-checking and research skills by continuously reviewing different programs and options.
- Assisted clients with completion of applications and paperwork.
Front Desk
Neighborhood Health
06.2019 - 07.2020
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Collected room deposits, fees, and payments.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Completed data entry and filing to keep records updated for easy retrieval.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Entered and updated sensitive customer information during check-ins and room changes.
Education
Phone Call Direction -
Mount Vernon High School
Alexandria, VA06.2016
High School Diploma -
PT - Phlebotomy Technician Land Rover Of Alexandria - Loan Coordinator -
Skills
- Memoranda Preparation
- Resource Coordination and
- Allocation
- Business Correspondence
- Strong Organizational Skills
- Client Satisfaction
- Appointment Coordination
- Multitasking and Time
- Management
- Prospecting Clients
Accomplishments
- Alexandria VA, VA
- 02/2018 - 04/2021supplies
- Responsible for processing paperwork for customers whoneed loaner cars, verify all information to ensureappropriate documents are completed, and assisting
- Loaner Manager with daily tasks and functions within
- Loaner department
- Receive requests from service advisors (or directly fromcustomers) to secure loaners as needed
- Providing exceptional one on one customer serviceadministrative duties including answers phone, takingpayments and reporting to managers
- Fleet management, process payments
Timeline
ESTIMATOR
VAL COLLISION CENTER
11.2022 - Current
Marco Disel Mechanic - Secretary's Assistant
06.2022 - Current
Medical Assistant/Phlebotomy Technician
Khalil Zaid MD
11.2021 - 05.2022
Eligibility Specialist
DECO
08.2020 - 04.2022
Front Desk
Neighborhood Health
06.2019 - 07.2020
Phone Call Direction -
Mount Vernon High School
High School Diploma -
PT - Phlebotomy Technician Land Rover Of Alexandria - Loan Coordinator -
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