Madeline Loef
Venice,CA
Summary
Committed to doing excellent work on any project utilizing the skills acquired through previous work and volunteer experience. Excellent verbal and written communicator with a strong background cultivating positive relationships while reaching expected goals. Organized and dependable and successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet goals.
Overview
17
17
years of professional experience
Work History
Treasurer
Brown Bag Lady
01.2021 - Current
- Answering a number of emails and speaking to various donors regarding donations and/or fundraising.
- Assisted in fundraising and establishing Brown Bag Lady's foster sibling camp called Stone's Throw Camp.
- Prepared and filed tax returns.
- Oversaw financial reporting process to facilitate timely and accurate financial statement preparation.
Retail Trainer
Dr. Schulze's American Botanical Pharmacy
06.2018 - 03.2020
- Achieved target results by enhancing and changing teaching strategies to maximize progress.
- Delivered results using role-playing, simulations and lectures.
- Delivered fast and friendly service to handle questions and service complaints.
- Documented, researched and resolved customer service issues.
- Sanitized high-touch surfaces to protect personnel and customers from viruses and germs.
- Delivered exceptional customer service to bolster strong relationships and build positive experiences.
- Collaborated positively with peers and other staff members to maintain friendly, supportive and cooperative work atmosphere.
Call Center Customer Service Trainer
Dr. Schulze's American Botanical Pharmacy
01.2016 - 06.2018
- Followed up on customer calls, providing new information.
- Documented transactions daily in CRM system and updated customer information.
- Handled high call volume to quickly answer inquiries, update accounts and resolve concerns.
Mother's Club President
Marymount High School
08.2011 - 06.2012
- Worked with Head of School, Jacqueline Landry, in facilitating the various committees and coordinating school events for the year.
- Worked with MHS mothers for fundraising and meeting our target goal.
- Created a new system to assist the transition of the new Mother's Club President.
Co-President For Family School Alliance
UCLA Lab School
08.2007 - 06.2009
- Worked with principal of UCLA Lab School and coordinated the various committees and scheduled events for the school year.
- Worked with the community of parents who volunteered to meet our goals for each event.
- Worked closely with donors and parents for our main fundraising to meet our goal for the year.
- Coordinated the yearly budget for all the committees and events.
- Set up the first online fundraiser and researched the best online fundraising company.
- Sat on the Board of Advisors for UCLA Lab School for two years and worked with the Dean of School of Education and other board members to help assist in the parent involvement and gave feedback with regards to the curriculum and events on behalf of the parents.
Education
Bachelor of Science - Political Science
University of California, Los Angeles
Los Angeles, CA06.1989
Certificate in Broadcast Journalism -
Broadcast Journalism
UCLA Extension Courses08.1996
Skills
- Work planning
- Word processing
- Analytical thinking
- Positive attitude
- Scheduling
- Good communication
- Microsoft Word
- Internet research
- Self-starter
- MS Word
- Reliability
- Materials preparation
- Skill building
Previous Work Experience
- Word Processor and Litigant Assistant, Fierstein & Sturman, Los Angeles, CA, 1987 - 1989
- Litigant Assistant, Kinsella, Boesch, Fujikawa & Towle, Los Angeles, CA, 1989 - 1993, 1997 - 1999
- Litigant Assistant, Steyfarth & Shaw, Los Angeles, CA, 1994 - 1996
- Cheerleader, Los Angeles Raiders, Los Angeles, CA, 1989 - 1993
Hobbies and Interests
- Reading
- Tennis
- Pilates
- Kdramas
Timeline
Treasurer
Brown Bag Lady
01.2021 - Current
Retail Trainer
Dr. Schulze's American Botanical Pharmacy
06.2018 - 03.2020
Call Center Customer Service Trainer
Dr. Schulze's American Botanical Pharmacy
01.2016 - 06.2018
Mother's Club President
Marymount High School
08.2011 - 06.2012
Co-President For Family School Alliance
UCLA Lab School
08.2007 - 06.2009
Bachelor of Science - Political Science
University of California, Los Angeles
Certificate in Broadcast Journalism -
Broadcast Journalism
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