Madeline Lohmar
Brand Representative
Prosper,TX
Summary
Brand Ambassador dedicated to driving awareness and promoting market growth. Experienced in researching, hosting and coordinating marketing events. Skilled in helping customers find desirable products and boosting sales.
Overview
6
6
years of post-secondary education
4
4
years of professional experience
Work History
Brand Representative
Altar'd State
Frisco, TX
02.2021 - Current
- Communicated product value, quality and style to educate and entice potential customers.
- Increased brand awareness through event marketing, demonstrations, sales and brand promotion.
- Organized and stocked merchandise to keep necessary levels for sales demand.
- Provided customer service using extensive knowledge of [Product or Service].
- Rang up customers by processing cash and credit payments
- Achieved and exceeded sales goals in line with prescribed selling strategy.
- Communicated product information with confidence and educated consumers about company.
- Engaged, educated and befriended customers to deliver amazing shopping experience.
Shift Leader
Adventure Kids Playcare
McKinney, TX
10.2020 - 02.2021
- Trained new employees and delegated daily tasks and responsibilities.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Enforced company policies and regulations with employees.
- Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
- Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Assistant Manager
Hat Creek Burger Company
Little Elm, TX
05.2020 - 10.2020
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Monitored security and handled incidents calmly.
- Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
- Planned team-building exercises to increase employee performance and job satisfaction.
Shift Leader
Smoothie King
Prosper, TX
01.2020 - 06.2020
- Trained new employees and delegated daily tasks and responsibilities.
- Tracked receipts, employee hours and inventory movements.
- Inventoried materials on weekly basis to identify and resolve discrepancies, maintaining highly accurate and current records.
- Maintained safe working environment by observing safety procedures, policies and regulations.
- Helped store management meet standards of service and quality in daily operations.
- Completed store opening and closing procedures, including setting up registers and checking products.
- Responded to and resolved customer questions and concerns.
- Kept employees operating productively and working on task to meet business and customer needs.
Assistant Manager
Hat Creek Burger Company
McKinney, TX
05.2018 - 12.2019
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Monitored security and handled incidents calmly.
- Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
Cashier
Raising Cane's Restaurants
Mckinney, TX
02.2018 - 05.2018
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Collected and authorized payments of guests.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Answered questions about store policies and addressed customer concerns.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
Cashier
Chic-Fil-A
Frisco, TX
06.2017 - 02.2018
- Restocked and organized merchandise in front lanes.
- Helped customers complete purchases, locate items and join reward programs.
- Collected and authorized payments of guests.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Increased sales by offering advice on purchases and promoting additional products.
- Reviewed and resolved differences between accounting information and cash drawer.
- Readied daily tills for each cashier, including counting out change and documenting total amounts end-of-shift review.
- Managed special actions such as returns processing and payment reversals for team members.
Education
High School Diploma -
Prosper High School
Prosper, TX 08.2015 - 05.2019
No Degree - Phycology
Collin County Community College District
McKinney, TX 08.2019 - Current
Skills
Product demonstrations
Hobbies
Fashion
Hair
Nails
Makeup
Timeline
Brand Representative
Altar'd State
02.2021 - Current
Shift Leader
Adventure Kids Playcare
10.2020 - 02.2021
Assistant Manager
Hat Creek Burger Company
05.2020 - 10.2020
Shift Leader
Smoothie King
01.2020 - 06.2020
No Degree - Phycology
Collin County Community College District
08.2019 - Current
Assistant Manager
Hat Creek Burger Company
05.2018 - 12.2019
Cashier
Raising Cane's Restaurants
02.2018 - 05.2018
Cashier
Chic-Fil-A
06.2017 - 02.2018
High School Diploma -
Prosper High School
08.2015 - 05.2019
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