Madeline Ludlow
King's Skate Country
Elk Grove,CA
1
Certification
5
years of professional experience
Adaptable guest services staff member diligent in customer and hospitality services with responsive communication and problem solving skills. Attained experience handling cash and credit payments and facilitating large events in a fast-paced setting. Eager to make a valuable contribution to your team and apply all qualities listed to excel in a new environment.
Work History
Guest Services Staff Member
5 Years- Delivered high quality guest experiences while hosting and serving parties with up to 100+ guests.
- Developed strong communication skills. working closely with colleagues, guaranteeing customer satisfaction.
- Organized team meetings to maintain a positive environment and optimize the workplace.
- Resolved questions or concerns from customers attentively, thoroughly, and promptly.
- Carefully handled cash transactions while distributing accurate change to customers.
- Supervised the front counter, maintaining cleanliness of the area and replenishing supplies.
Education
High School Diploma
- 4.0 GPA
Skills
Group event coordination
Hospitality services
POS systems
Credit and cash payments
Problem resolution
Exceptional communication
Adaptability and flexibility
Event hosting
Certification
- Food handler certificate
Timeline
Guest Services Staff Member
King's Skate Country
10.2021 - CurrentRead More
Lakeport Alternative
High School Diploma
Read More