Hailey Valenzuela
Vesta Property Services
Saint Johns ,FL
5
years of professional experience
Compassionate professional with extensive experience in patient care, sales, and guest services. Excels in clear communication with diverse audiences in fast-paced environments. Known for strong problem-solving skills and ability to build rapport quickly. Collaborative team member committed to supporting project initiatives.
Work History
Guest Services Staff Member
4 Years 10 Months- Assisted guests with inquiries, providing timely and accurate information.
- Coordinated housekeeping requests to ensure prompt room readiness for arrivals.
- Handled guest check-ins and check outs efficiently, maintaining a welcoming atmosphere.
- Resolved guest complaints effectively, enhancing overall satisfaction and experience.
Shadowing Student
- Observed patient interactions to understand best practices in pediatric dental care.
- Shadowed dental professionals to gain insights into effective communication with children and parents.
- Engaged in discussions about patient management strategies with experienced staff members.
- Contributed to a positive patient experience by observing engagement techniques used by the staff.
Shadowing Student
- Attended team meetings to learn about operational workflows and efficiency improvements.
- Observed patient interactions to understand best practices in family dentistry.
- observed different procedures performed by the dental hygienist and Dr.
- organized drawers with supervision from dental assistant.
Sales Associate
4 Months- Delivered exceptional customer service, enhancing overall shopping experience and customer satisfaction.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
Education
High School Diploma
Skills
Customer service
Complaint handling
Client relations
Front desk management
Event coordination
Training and mentoring
Team building
Exceptional communication
Strong empathy
Room readiness coordination
Timeline
Shadowing Student
Weaver and Stratton Pediatric Dentistry
07.2024 - 07.2024Read More
Shadowing Student
Schulte Family Dentistry
05.2023 - 05.2023Read More
Sales Associate
Bath & Body Works
11.2022 - 03.2023Read More
Guest Services Staff Member
Vesta Property Services
10.2021 - CurrentRead More
Bartram Trail High School
High School Diploma
Read More