Madeline McAnally
Davenport
Summary
Professional leader with strong expertise in overseeing daily operations and team coordination. Known for effective collaboration and achieving results in fast-paced environments. Highly adaptable, skilled in problem-solving, conflict resolution, and ensuring optimal workflow. Respected for reliability and a proactive approach to shifting demands.
Overview
9
9
years of professional experience
Work History
Shift Supervisor
Starbucks
10.2020 - Current
- Supervised daily operations, ensuring adherence to quality and service standards.
- Monitored cash handling procedures, ensuring accuracy and compliance with financial protocols.
- Trained new employees and delegated daily tasks and responsibilities.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Warehouse Worker
Lynco Products
11.2019 - 10.2020
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
- Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.
- Shipped material and performed boxing, packing, labeling, and preparation of related documents.
Team Member
McDonald's
12.2017 - 11.2019
- Operated kitchen equipment and adhered to food safety standards, maintaining cleanliness and efficiency.
- Contributed to team success by completing jobs quickly and accurately.
- Addressed and resolved customer complaints in polite and professional manner.
Education
Bachelor of Arts - English
Arizona State University
Tempe, AZ05-2028
Skills
- Staff management
- Cash handling
- Conflict resolution techniques
- Time Management
- Verbal and written communication
- Action planning
- Performance metrics
- Resource management
Timeline
Shift Supervisor
Starbucks
10.2020 - Current
Warehouse Worker
Lynco Products
11.2019 - 10.2020
Team Member
McDonald's
12.2017 - 11.2019
Bachelor of Arts - English
Arizona State University