Summary
Overview
Work History
Education
Skills
Websites
Timeline
Generic

Madeline McConnell

Minneapolis,MN

Summary

Dynamic Marketing Management student with proven strengths in customer engagement, leadership, and problem-solving. Experienced in training peers, analyzing consumer behavior, and achieving sales goals through strong communication and teamwork.

Overview

6
6
years of professional experience

Work History

Front Desk Receptionist

DM Companies
Saint Paul, Minnesota
06.2025 - Current
  • Managed multi-line phone system, handling inquiries and transferring calls efficiently.
  • Provided administrative support to management, including data entry and document preparation.
  • Collaborated with team members to enhance front desk operations and customer service quality.
  • Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.

Barista

Starbucks
05.2021 - Current
  • Trained and mentored new hires, developing leadership and teamwork abilities.
  • Adapted under pressure in a fast-paced environment, strengthening problem-solving skills.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Operated espresso machines and commercial coffee brewers to create beverages.

Retail Sales Associate

GG Pretty Things
05.2019 - 08.2023
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Increased sales revenue through effective product recommendations tailored to individual customers.
  • Consistently met personal sales goals through proactive engagement with customers and upselling techniques when appropriate.

Education

Bachelor of Science - Marketing Management

University of St. Thomas
Saint Paul, MN
05-2027

Skills

  • Marketing research
  • Customer engagement
  • Data analysis
  • Team collaboration
  • Sales strategies
  • Social media marketing

Websites

Timeline

Front Desk Receptionist

DM Companies
06.2025 - Current

Barista

Starbucks
05.2021 - Current

Retail Sales Associate

GG Pretty Things
05.2019 - 08.2023

Bachelor of Science - Marketing Management

University of St. Thomas

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