Summary
Overview
Work History
Education
Skills
Timeline
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Madeline McIntyre

Oklahoma City

Summary

Dynamic leader and communicator with proven experience in training and coaching, as demonstrated at Mathis Brothers. Excelled in roles requiring strong problem-solving and relationship-building skills. Achieved significant improvements in team performance and customer satisfaction. Certified in CPR, First-Aid, AED, and BLS, showcasing a commitment to safety and well-being.


Overview

3
3
years of professional experience

Work History

Sales Lead

Mathis Brothers
05.2024 - 12.2024
  • Trained, coached, and mentored new sales associates for maximum performance.
  • Provided ongoing coaching to team members, fostering a supportive environment that encouraged professional growth and skill development.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Organized store merchandise and displays to promote and maintain visually appealing environments.

Bartender

The Garage Burgers & Beer
12.2023 - 08.2024
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.

Server

Wichita Falls Country Club
06.2022 - 10.2023
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.

Education

Bachelor of Science - Allied Health

Northeastern State University
Tahlequah, OK
05-2022

Skills

  • CPR, First-Aid, AED, and BLS Certified
  • Strong leadership
  • Associate coaching
  • Problem-solving
  • Conflict resolution
  • Relationship building
  • Child supervision
  • Effective communication

Timeline

Sales Lead

Mathis Brothers
05.2024 - 12.2024

Bartender

The Garage Burgers & Beer
12.2023 - 08.2024

Server

Wichita Falls Country Club
06.2022 - 10.2023

Bachelor of Science - Allied Health

Northeastern State University

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Madeline McIntyre