Madeline Miller
Hamilton,NJ
Summary
Experienced Collateral Specialist with 12 years of auditing and shipping mortgage loans with a background working in fast-paced environments and the ability to efficiently handle large volumes of work. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Focused on accurate recordkeeping and establishing positive relationships with customers.
Overview
11
11
years of professional experience
Work History
Collateral Shipping Specialist
Customers Bank Warehouse Lending
05.2012 - Current
- Receive incoming shipments, scan, log into WLS and verify information is correct.
- Audit mortgage loans and verify information is correct.
- Follow established auditing processes to meet internal and regulatory requirements.
- Handle a high-volume of mortgage loans and ship loans to correct investors.
- Provide excellent customer service to clients.
- Contribute to team success by meeting and exceeding standards for productivity, quality, timeliness and customer satisfaction.
Sales Partner
Brighton Collectibles
09.2019 - 03.2020
- Served as a brand ambassador.
- Develop strong relationships with customers and learn their needs and wants to personalize purchase opportunities.
- Developed and maintained comprehensive understanding of products and services and to enhance sales.
- Meet sales projections, generate ongoing sales opportunities, and achieve company and individual weekly goals.
Education
Bachelor of Science - Business Administration And Management
Southern New Hampshire University
Hooksett, NH05.2021
Skills
- Interpersonal Skills
- Shipment Tracking
- Auditing
- Effective Communication
- Shipping and Receiving
- Organization and Prioritization
- Teamwork and Cooperation
- Attention to Detail
- Punctual and Reliable
Timeline
Sales Partner
Brighton Collectibles
09.2019 - 03.2020
Collateral Shipping Specialist
Customers Bank Warehouse Lending
05.2012 - Current
Bachelor of Science - Business Administration And Management
Southern New Hampshire University
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