MAURICE MBIKWA
RIVERVIEW,FL
Summary
Knowledgeable and efficient Mortgage Loan Processor with over three years of experience in financial and lending offices. Skilled at evaluating financial documents and client interaction. Seeking to increase efficiency and accuracy at Standard Mortgage Loans. Skilled in collaborating with all members of an organization to achieve organizational goals and objectives. Instrumental in streamlining and improving processes, enhancing productivity, and implementing solutions.
Overview
5
5
years of professional experience
Work History
HELOC COLLATERAL CLOSER SR
PNC Bank
01.2022 - 11.2024
- Prepare and review closing documents, such as promissory notes, deeds of trust, or mortgages
- Ensure all loan documents comply with state, federal, and lender-specific requirements
- Verify borrower identity and ensure that all documents are signed properly
- Confirm that the loan is within regulatory guidelines, including Truth in Lending Act (TILA) and RESPA compliance
- Review title commitments to ensure that there are no liens or title issues that could affect the home equity loan
- Coordinate with the title company to ensure clear title transfer
- Ensure that funds are disbursed correctly after closing
- Prepare and manage the disbursement of loan proceeds to appropriate parties
- Calculate and verify closing costs, including fees, interest, and taxes
- Prepare HUD-1 or closing disclosure forms as needed
- Provide guidance to borrowers throughout the closing process, answering questions and ensuring they understand the terms of the loan
- Address and resolve any issues that arise during the closing process, such as missing documentation or discrepancies in the loan terms
- Maintain accurate records of all transactions and ensure that files are updated with any changes made during the process
Loan Processor / HELOC
PNC Bank
12.2019 - 01.2024
- Created document checklists according to the type of modification consideration; responded appropriately to internal or other 3rd party inquiries
- Gathered documents for the loan modification process which included credit report updates, appraisals, income tax returns, and asset verifications
- Demonstrated effective customer communication and service skills
- Accomplished Optimization of Business Process Flow resulting in measurable increase of successful loan applications by 50%
- Reviewed and verified borrowers' income, credit reports, employment histories, property appraisals and title insurance information to prepare loan applications for underwriting submittal
- Ensured all files were complete prior to underwriting hand-off and coordinated effectively with title companies to ensure smooth closings
- Coordinated with title companies to ensure fast and seamless closings
- Reviewed borrower files to verify regulatory compliance and internal policy guidelines were upheld
- Ensured accurate and timely loan processing through efficient compilation of borrower's information and loan document verification
- Maintained clients' file of loan documentation from pre-approval through closing
- Prepares opening packages and disclosures in a timely fashion
- After settlement, reviews, and audits property loans, ensuring final title policy and endorsement is received and lien is correct
- Works as a liaison between investors, vendors, and borrowers throughout the loan process
- Assists with incoming files to Corporate Underwriting for review, assignment, follow up conditions, subordinations
- Performs pre-closing, post-closing, or whole loan due diligence review of legal agreements and other closing documents to terms of loan commitment
- Setting and maintaining proper expectation to all parties on the file (including internal customers, e.g., loan officers, sales managers)
- Raised rate of identifying inconsistencies in loan applications and financial documents by 23%
- Worked directly with 5 clients per week to provide financial guidance
Education
High School Diploma -
GBHS NDOP
NDOP CAMEROON 06-2016
Skills
- FNMA
- FHA
- FHHLC
- VA knowledge
- MS Office expertise
- Regulatory compliance
- Organizational skills
- Interpersonal skills
- Appraisal Orders
- Excellent communicator
- Computer proficient
- Basic accounting principals
- Real Estate
- Lenders
Timeline
HELOC COLLATERAL CLOSER SR
PNC Bank
01.2022 - 11.2024
Loan Processor / HELOC
PNC Bank
12.2019 - 01.2024
High School Diploma -
GBHS NDOP
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